Reviews

I called Hillcrest to do a survey for the damp in the house. The representative came to do a survey. Daniel arrived on time and advised me about how to maintain the property, especially the property on rent. I wanted to carry out the task within the time limits, so Hillcrest managed to do it. Daniel is a good adviser regarding property maintenance. Keep it up

The Hillcrest Surveyor, Daniel, came to my tenanted property to advise on damp and mould. He examined the property and took damp readings and advised that the issue related to condensation brought about by the lifestyle of the tenant. He patiently explained to the tenant the changes he needed to make so that the problem won't recur and explained the science behind why there was a problem. A couple of days later, I received a helpful report outlining the issues discussed. Thank you Hillcrest for a great job!

After viewing the damp survey report I was surprised to see how basic it was. No meter readings or photos recorded to add any analysis. Only a suggestion of a dehumidifier and to increase ventilation. During the survey it was a shrug and the same explanation of “it’s physics”, as if that was going to solve the problem I was having. Complete lack of empathy, no real long term solutions and a lack of knowledge on products. I was expecting more from a survey that costs £80 and a company that is “accredited”.

Easy to work with, easy to communicate with. Explained it all so we understand what needs to be done

Excellent friendly service, prompt response, quick to fit me in around my schedule.

Survey was carried out quickly and efficiently and a report and estimate was produced. Work was carried out shortly there after to a great standard and the workers were polite and tidy. Very happy.