High & Dry Roofing
Pembroke, Pembrokeshire
Checkatrade member since July 2024
Customer Reviews
Write a review8.98 /10
Based on 28 reviews over the past 12 months
Quality of work
8.92
Reliability
9
Communication
9.29
Reviews (30)
1 High and Dry--No Good
Posted 3 days ago
Mike did incomplete & substandard roof repair/flat roof EPDM. He left broken tiles & did not lift & rebed all ridge tiles. He failed to attach drip facing on the dormer properly; facings were too short and loose, and the rubber felting was not affixed properly exposing wood. The rubber under the ridge tiles had folds & gaps causing them misalignment. The render was crumbling. Mike charged £5,900 & demanded his money before work was finished. To repair botched job cost an additional £1,500 to a different roofer. Mike promised to refund £1,500 but only refunded £1,000, & stopped answering calls!Verified reviewerJob location: EH7Response from High & Dry Roofing
We are unhappy to see this review, work we did held a guarantee which if there was any work you was not happy with we would of came to sort out but instead you got another company in We feel like this review in unfair
10 I wish more companies were like this.
Posted 25 July
Job location: SA34Everything about the company and the work they did was fast, professional, and solved a long term flat roof problem speedily, tidily and without fuss. We have had some heavy rain since and not a sign of the leaks the old roof had presented. Lovely people!!2 new roof and gutters
Posted 24 June
new roof and gutter job - he rang me to ask my address, which I shared on checkatrade. he said he would call out the next day, I rang him the next day to see what time he was coming and he hadn't a clue who I was or what was going on! Lost the job fellaVerified reviewerJob location: KY119.33 Replacing broken roof tiles
Posted 05 June
Quick response to my request quoted and did the job same day good communication and quality of work.Verified reviewerJob location: EH1210 Find and repair roofing leak.
Posted 01 May
Mike was absolutely brilliant from start to finish and I cannot recommend him too highly. He will be my first point of contact if I ever need a roofing professional again. From first contact and erecting scaffolding, to completing a job that was not that straightforward Mike and his team worked incredibly quickly. He kept me informed of progress at every stage, even providing photographs of the problems to explain things. Mike used his experience and tenacity to isolate a difficult to find second leak in quick time, proving his determination to provide great customer satisfaction.Verified reviewerJob location: SA7010 New chimney and roof repairs
Posted 24 April
Mike and his team were brilliant, very hard working, polite and friendly. Mike was very honest talking through all the work and issues raised. Very happy with what they’ve done and would recommend!Verified reviewerJob location: SA71
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Company Info
Owner
Mr Michael Mcdonagh
Sole Trader
1 years on Checkatrade
VAT Registered
No
High&Dry Roofing is a professional Roofing company with a long standing history & offering unrivaled services in the industry.
A team you can trust.
This trade passed up to 12 Checkatrade vetting checks
Member since 2024
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