Trade cover image

Heppelthwaite Plumbing Heating and Renewable Energy

9.88/10

Bourne End, Buckinghamshire

Checkatrade member since May 2012
10

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • LPG Central Heating Installation
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Air Source Heat Pump Installation - ASHP
  • Ground Source Heat Pump Installation - GSHP
  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • LPG Boiler Installation
  • Emergency Central Heating Repair
  • Air Source Heat Pump Servicing / Repair - ASHP
  • Ground Source Heat Pump Servicing / Repair - GSHP
  • LPG Central Heating Servicing / Repair
  • Gas Central Heating Servicing / Repair

Customer Reviews

Write a review

9.88 /10

Based on 13 reviews over the past 12 months

Quality of work

9.62

Reliability

10

Communication

10

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company's engineers for being professional, efficient, and courteous, often highlighting their prompt service and tidy work. A few reviews mention minor concerns regarding the necessity of a part replacement or the specific repair method chosen.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (815)

  • 10

    Trusted and Delivered

    Posted 11 October

    Red Van Plumbers are a 'Which' Trusted Trader and they did not disappoint in any respect when they installed an Air Source Heat Pump. Jack and Callum were punctual, tidy and delivered a system, commissioned and operating to specification.
    Verified reviewer
    Job location: SL7
  • 10

    Recommend James

    Posted 06 October

    Total panic as shower only producing cold water. Called around and then remembered Hepplethwaite. Made an inquiry and got booked in for the same day. James rocked up early and got to work straight away. 20 minutes later I had a brand new shower working like a dream. James was super efficient and tidy. Thank you from a very happy customer!
    Job location: SL3
  • 10

    Boiler valve replacement

    Posted 01 October

    A valve needed replacing on our boiler. Excellent service provided by James from Red Van Plumbers.
    Verified reviewer
    Job location: SL7
  • 10

    Lovely guys who do a great job!

    Posted 01 October

    Richard and John came together and were very good, and nice guys to be around. Then, another time, John came on his own to identify and remedy a possible leak. He was just brilliant, fixing a leak right at the back of a huge cylinder, only by turning his arms into Mr Tickle arms (probably standing on his head as well!). It took him a while to figure out that the valve could be accessed this way. John's work saved me the cost of the mains water that was ebbing away 24/7, and also the cost of physically getting the cylinder out from its position, which I think would have been very expensive.
    Verified reviewer
    Job location: SL6
  • Ken V
    10

    Excellent Plumber

    Posted 06 September

    Work carried out by Richard - an Excellent plumber who did the job quickly and so we were able to turn on our stopcock and use our toilets and shower.
    Verified reviewer
    Job location: SL8
  • 10

    Street access blocked

    Posted 26 August

    Tara was unable to access my street due to a tipper truck blocking the way, she contacted her office who in turn contacted me, and I was able to meet her parked two streets away. Tara then very kindly agreed to walk to the house with tools to complete a boiler service, I was most grateful as otherwise I would have had to get another appointment The service was carried out efficiently and helpful advice given. Thanks Tara
    Verified reviewer
    Job location: UB8

Photos

Company Info

Owner

Mr Gary Evans

Ltd Company

13 years on Checkatrade

VAT Registered

Yes: 225323886

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Your Local Family Run Plumbing, Heating and Renewable Energy Company based in Bourne End, near High Wycombe, Buckinghamshire.


From design, to installation and aftercare, Heppelthwaite (The Red Van Plumbers / Green Building Solutions) provide the highest level of service and quality of workmanship. A multiple award winning company, multiple accreditations and over 700+ customer reviews.


Whatever the requirement, big or small, our customers benefit from a team of experts specialising in Plumbing, Heating and Renewable Energy. Furthermore, to ensure total peace of mind for our customer satisfaction, we only charge after the work is complete.


As well as, providing free design and consultation services for Bathrooms, Solar PV systems, Heat Pumps, Biomass Heating and Boiler Installations



CUSTOMER BENEFITS - WHY USE OUR SERVICES?



  • Pay after the work is complete for total peace of mind.
  • Free design and consultations (on Installation services)
  • Fixed pricing on standard services (no hidden extras)
  • Finance options available (subject to approval)
  • Over 70 years in business (Established in 1948)
  • Award winning company (based on customer service and installations)
  • Platinum approved accredited installers (accredited by multiple governing bodies)
  • Qualified for Gas, LPG, Biomass, Oil, Solar, Renewable Energy and more
  • Expert divisions dedicated to plumbing, heating, and renewable energy services
  • Dedicated aftercare support team
  • Long product warranties and workmanship guarantees
  • Over 700+ customer reviews (don't just take our word for it, see what our customers say)



Benefit from choosing one company to look after your Plumbing, Heating and Renewable Energy requirements.



SERVICES INCLUDE

For domestic and commercial customers


HEATING



RENEWABLE ENERGY



PLUMBING



Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since May 2012

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople