Reviews

Our boiler system broke down last week, Louis reached out to me after i'd made a plea on Checkatrade for someone to come help us. He came out the following day at a time that suited us & took a look at the problem. He advised us he could potentially bypass the issue but wouldn't be certain how long it would last & suggested we look at getting a new system. This was already the possibility we were considering as we knew our system was outdated. Louis was great at being open and honest and suggesting the route to take. He got us all back up and running again on Saturday, being prompt with work.

from start to finish a quality experience. We were given clear details of the issues around our current failing installation and then precise information about potential remedies and options. We chose a complete install with a new boiler and a change of location to an outside wall. The fit was achieved within three days and it all works superbly. Louis was clean, tidy, helpful and knowledgeable, he even connected the Nest system back up. The rates were more than reasonable and we are very happy.

Excellent work completed by Louis and the team. We had so many niggling problems. Hive system that didn’t work properly, pipes under floorboards that vibrated badly and a leaking tap. Louis lifted the floor boards and sorted the pipe issues and reinforced the floor boards. Hive system is not finally working correctly after 2 1/2 years. Issues with how it was originally wired being the one reason. Tap replaced and fixed and nice to have one that does not drip and wobble anymore. Really good job and thoroughly nice and decent person and engineer.

Really impressed with Helpful Heating! They turned up on time, were friendly and polite, and got our heating sorted quickly. It’s great to have someone you can trust to do a proper job. Wouldn’t hesitate to use them again

Louis a great guy, like all plumbers he can be very busy and not as punctuation as you would like but he more than makes up for it by going that extra mile.

We hired Louis & his colleague for a boiler replacement job and were thoroughly impressed! Louis is clearly and experienced gas engineer, highly knowledgeable, and completed the job efficiently and professionally. He happily answered all pre- and post-work questions, making a complex process easier to understand. Good customer service and clear explanations were greatly appreciated. We are so confident in his work that we are already considering him for our future shower replacement project. Highly recommended for any plumbing or gas work!