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Heating Company Cambridge

9.91/10

Newmarket, Suffolk

Checkatrade member since May 2019
5

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • LPG Central Heating Installation
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • LPG Boiler Installation
  • Air Source Heat Pump Servicing / Repair - ASHP
  • LPG Central Heating Servicing / Repair
  • Gas Central Heating Servicing / Repair
  • Air Source Heat Pump Installation - ASHP

Customer Reviews

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9.91 /10

Based on 32 reviews over the past 12 months

Quality of work

9.94

Reliability

9.84

Communication

9.94

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for their professional, polite, and efficient service from start to finish. Reviewers frequently highlight the team's knowledge, tidiness, and high-quality workmanship, leading to many long-term, satisfied clients.

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Reviews (170)

  • 10

    Highly recommended

    Posted 3 days ago

    Very pleased with work I’ve recently had carried out by The Heating Company in my kitchen and bathroom. Their professionalism and expertise is clear to see and the work done to a high standard at a fair price. They were recommended to me by a friend and I would not hesitate to recommend them to others.
    Job location: CB22
  • 10

    Highly recommended

    Posted 6 days ago

    Great service. Prompt, clean, explained everything. Decent price. Complete system flush of UFH and radiators.
    Job location: CB21
  • 10

    Great service

    Posted 04 March

    Great service, very polite and efficient
    Verified reviewer
    Job location: CB7
  • 10

    great service. will use again

    Posted 04 March

    very good service, arrived on time,
    Job location: IP33

    Response from Heating Company Cambridge

    Really appreciate the review, thank you!

  • 10

    Professional and personable

    Posted 02 March

    Keeley in the office is quick to respond, polite and professional. Mike was great at talking us through our options and we are pleased with the quality of the work done. Fitting a new shower and resealing. Identifying issues with hot water tank and installing a new switch. Would recommend.
    Verified reviewer
    Job location: CB22

    Response from Heating Company Cambridge

    Thanks for the great review — we really appreciate your feedback!

  • 10

    Very helpful and kind staff

    Posted 03 February

    I’ve been using this heating company for a couple of years now to do the service for my oil boiler. They have been very professional and polite. They always offered the best service ever. Thank you very much.
    Job location: CB8

    Response from Heating Company Cambridge

    Thanks for the review — we’re really pleased you’re happy with everything.

Company Info

Owner

Mr Neil Pleasants

Ltd Company

7 years on Checkatrade

VAT Registered

Yes: 787632775

Domestic WorkFree EstimatesCards Accepted

Founded in 1990 and incorporated in 2002 Heating Company is run by managing directors, Neil Pleasants & his wife Kerrie Pleasants.

Neil has many years’ experience in the residential and commercial sectors and established the company with one core aim: ‘to provide a high quality heating and plumbing service which offers value for money to homeowners, landlords and commercial clients’ and manages the Technical side of the business.

Kerrie has brought with her a wealth of knowledge in Customer Care and Account Management, and manages the office and day to day running of the business.

Renowned for its quality workmanship and friendly service, the company’s strong reputation quickly spread through recommendations and referrals. After 30+ years, with a long list of satisfied customers, The Heating Company is now one of the eastern region’s leading independent heating and plumbing specialists.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since May 2019

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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