Heating Company Cambridge
Newmarket, Suffolk
Checkatrade member since May 20195
Services
- Gas Boiler Installation
- Gas Central Heating Installation
- LPG Central Heating Installation
- Gas Safety Checks - CP12
- Gas Cooker Installation
- Gas Boiler Servicing / Repair
- Smart Thermostats
- LPG Boiler Installation
- Air Source Heat Pump Servicing / Repair - ASHP
- LPG Central Heating Servicing / Repair
- Gas Central Heating Servicing / Repair
Customer Reviews
Write a review9.91 /10
Based on 33 reviews over the past 12 months
Quality of work
9.94
Reliability
9.85
Communication
9.94
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company as professional, efficient, and reliable, highlighting their high standard of tidy workmanship. The team is also frequently described as knowledgeable, friendly, and communicative from the initial booking to the completion of the job.
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Reviews (165)
10 Very helpful and kind staff
Posted 2 days ago
Job location: CB8I’ve been using this heating company for a couple of years now to do the service for my oil boiler. They have been very professional and polite. They always offered the best service ever. Thank you very much.10 Fantastic workmanship and communication
Posted 23 January
Fantastic company. We've been using Heating Company for several years for boiler servicing and repairs at our home. We've also had radiators, a nest thermostat, a water filter and a new toilet installed by them. The workmanship and the communication is always top notch. I've received lots of great advice from Michael which has helped inform my decisions. I'm really pleased to have found such a solid company to work with and wouldn't hesitate to recommend them.Verified reviewerJob location: CB49 Excellent service
Posted 22 January
Our annual boiler service was carried out quickly and efficientlyVerified reviewerJob location: CB11Response from Heating Company Cambridge
Many thanks for your positive feedback - always gratefully received! We look forward to seeing you again this time next year.
10 Professional and experts
Posted 15 January
Very efficient. Excellent quality work. Very knowledgeable and give good advice.Verified reviewerJob location: CB29.33 Excellent service
Posted 13 January
All office staff and engineers are considerate, helpful and ready to answer your questions and requests. They turn up as planned, always clean and tidy Always personable and friendlyVerified reviewerJob location: CB2110 Excellent new boiler installation
Posted 28 November 2025
Michael and his team provide a fabulous professional service and work of the highest standard. We just had a new boiler fitted in the loft with all the interconnecting pipes from the ground floor. This meant floor boards up, pipework boxing opened up and a lot of holes drilled. Their work rate is rapid but not rushed and they put in long hard days - everything was completed within three days, as promised. They made every effort to keep the house clean and tidied up thoroughly afterwards. We are very pleased with the end result. They were all charming too and a pleasure to have around.Verified reviewerJob location: CB1
Company Info
Owner
Mr Neil Pleasants
Ltd Company
7 years on Checkatrade
VAT Registered
Yes: 787632775
Founded in 1990 and incorporated in 2002 Heating Company is run by managing directors, Neil Pleasants & his wife Kerrie Pleasants.
Neil has many years’ experience in the residential and commercial sectors and established the company with one core aim: ‘to provide a high quality heating and plumbing service which offers value for money to homeowners, landlords and commercial clients’ and manages the Technical side of the business.
Kerrie has brought with her a wealth of knowledge in Customer Care and Account Management, and manages the office and day to day running of the business.
Renowned for its quality workmanship and friendly service, the company’s strong reputation quickly spread through recommendations and referrals. After 30+ years, with a long list of satisfied customers, The Heating Company is now one of the eastern region’s leading independent heating and plumbing specialists.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since May 2019
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