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Heating Company Cambridge

9.96/10

Newmarket, Suffolk

Checkatrade member since May 2019
5

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • LPG Central Heating Installation
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • LPG Boiler Installation
  • Air Source Heat Pump Servicing / Repair - ASHP
  • LPG Central Heating Servicing / Repair
  • Gas Central Heating Servicing / Repair

Customer Reviews

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9.96 /10

Based on 36 reviews over the past 12 months

Quality of work

9.97

Reliability

9.92

Communication

9.97

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for their professional, efficient, and tidy work, from boiler installations to annual servicing. Reviewers frequently highlight the team's reliability, excellent communication, and friendly, knowledgeable engineers, with many being long-term repeat clients.

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Reviews (159)

  • 10

    Excellent service - highly recommend

    Posted 2 days ago

    I couldn’t be happier with the service from Michael and the Heating Company. From start to finish, they were professional, diligent, and incredibly knowledgeable. They took the time to explain what needed to be done, worked efficiently, and made sure everything was completed to a very high standard. It’s clear they take real pride in their work.   It’s rare to find a tradesperson who is not only skilled but also punctual, tidy, and genuinely cares about doing a great job. I’d have no hesitation in recommending him to anyone in need of a reliable and brilliant plumber.
    Verified reviewer
    Job location: CB24
  • 10

    Boiler install and system power flush

    Posted 07 November

    New boiler installed and system power flushed. Very efficient, knowledgeable, on time and tidy. Would recommend
    Job location: CB1
  • 10

    New piping works

    Posted 16 October

    Good communication from initial booking, kept me informed of prices/cost of work based on photos I sent in. Required new piping from gas meter to boiler due to reduced pressure, twisted old lead pipe. Michael, the engineer was excellent, reviewed what was required, checked I was happy and completed work. Immaculately tidy, great job
    Verified reviewer
    Job location: CB8
  • 10

    Home Gas Boiler Installation

    Posted 07 October

    Michael and Jordan from the Heating Co replaced our oil boiler with a new Worcester gas boiler heating system. They worked efficiently, without issues and completed on time and to the agreed quote. They were very professional and friendly, creating minimal upheaval and mess for us (in a small home). We are very happy with the work done and would not hesitate to use the Heating Co again. Michael was especially helpful during the quoting process, taking his time to answer all our concerns and that was a deciding factor for us choosing them, as well as excellent reviews on Checkatrade.
    Verified reviewer
    Job location: CB22
  • 10

    Excellent local family heating engineering service

    Posted 10 September

    An excellent and professional local firm. I picked them to change our oil boiler as they had all the Worcester Bosch and Oftec qualifications and there quote was the most thorough and considered. The administration was clear and efficient. And the work itself was excellent - tidy, professional and with care given to the house and family while work was underway. The work was explained well and practicalities explained.
    Verified reviewer
    Job location: CB8
  • 10

    Worcester Bosch boiler installation and annual services.

    Posted 09 September

    I contacted this company a few years ago when I needed a new boiler. I chose this company as they had great reviews and were a Worcester Bosch accredited installer. The installation was done quickly and efficiently and I've used this company every year since for an annual boiler service.
    Job location: CB8

Company Info

Owner

Mr Neil Pleasants

Ltd Company

6 years on Checkatrade

VAT Registered

Yes: 787632775

Domestic WorkFree EstimatesCards Accepted

Founded in 1990 and incorporated in 2002 Heating Company is run by managing directors, Neil Pleasants & his wife Kerrie Pleasants.

Neil has many years’ experience in the residential and commercial sectors and established the company with one core aim: ‘to provide a high quality heating and plumbing service which offers value for money to homeowners, landlords and commercial clients’ and manages the Technical side of the business.

Kerrie has brought with her a wealth of knowledge in Customer Care and Account Management, and manages the office and day to day running of the business.

Renowned for its quality workmanship and friendly service, the company’s strong reputation quickly spread through recommendations and referrals. After 30+ years, with a long list of satisfied customers, The Heating Company is now one of the eastern region’s leading independent heating and plumbing specialists.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since May 2019

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  • County court judgement

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  • County court judgement

  • Enhanced business check

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