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Heating Company Cambridge

9.91/10

Newmarket, Suffolk

Checkatrade member since May 2019
5

Services

  • Gas Boiler Installation
  • Gas Central Heating Installation
  • LPG Central Heating Installation
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • LPG Boiler Installation
  • Air Source Heat Pump Servicing / Repair - ASHP
  • LPG Central Heating Servicing / Repair
  • Gas Central Heating Servicing / Repair

Customer Reviews

Write a review

9.91 /10

Based on 33 reviews over the past 12 months

Quality of work

9.94

Reliability

9.85

Communication

9.94

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company as professional, efficient, and reliable, highlighting their high standard of tidy workmanship. The team is also frequently described as knowledgeable, friendly, and communicative from the initial booking to the completion of the job.

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Reviews (165)

  • 10

    Very helpful and kind staff

    Posted 2 days ago

    I’ve been using this heating company for a couple of years now to do the service for my oil boiler. They have been very professional and polite. They always offered the best service ever. Thank you very much.
    Job location: CB8
  • 10

    Fantastic workmanship and communication

    Posted 23 January

    Fantastic company. We've been using Heating Company for several years for boiler servicing and repairs at our home. We've also had radiators, a nest thermostat, a water filter and a new toilet installed by them. The workmanship and the communication is always top notch. I've received lots of great advice from Michael which has helped inform my decisions. I'm really pleased to have found such a solid company to work with and wouldn't hesitate to recommend them.
    Verified reviewer
    Job location: CB4
  • 9

    Excellent service

    Posted 22 January

    Our annual boiler service was carried out quickly and efficiently
    Verified reviewer
    Job location: CB11

    Response from Heating Company Cambridge

    Many thanks for your positive feedback - always gratefully received! We look forward to seeing you again this time next year.

  • 10

    Professional and experts

    Posted 15 January

    Very efficient. Excellent quality work. Very knowledgeable and give good advice.
    Verified reviewer
    Job location: CB2
  • 9.33

    Excellent service

    Posted 13 January

    All office staff and engineers are considerate, helpful and ready to answer your questions and requests. They turn up as planned, always clean and tidy Always personable and friendly
    Verified reviewer
    Job location: CB21
  • 10

    Excellent new boiler installation

    Posted 28 November 2025

    Michael and his team provide a fabulous professional service and work of the highest standard. We just had a new boiler fitted in the loft with all the interconnecting pipes from the ground floor. This meant floor boards up, pipework boxing opened up and a lot of holes drilled. Their work rate is rapid but not rushed and they put in long hard days - everything was completed within three days, as promised. They made every effort to keep the house clean and tidied up thoroughly afterwards. We are very pleased with the end result. They were all charming too and a pleasure to have around.
    Verified reviewer
    Job location: CB1

Company Info

Owner

Mr Neil Pleasants

Ltd Company

7 years on Checkatrade

VAT Registered

Yes: 787632775

Domestic WorkFree EstimatesCards Accepted

Founded in 1990 and incorporated in 2002 Heating Company is run by managing directors, Neil Pleasants & his wife Kerrie Pleasants.

Neil has many years’ experience in the residential and commercial sectors and established the company with one core aim: ‘to provide a high quality heating and plumbing service which offers value for money to homeowners, landlords and commercial clients’ and manages the Technical side of the business.

Kerrie has brought with her a wealth of knowledge in Customer Care and Account Management, and manages the office and day to day running of the business.

Renowned for its quality workmanship and friendly service, the company’s strong reputation quickly spread through recommendations and referrals. After 30+ years, with a long list of satisfied customers, The Heating Company is now one of the eastern region’s leading independent heating and plumbing specialists.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since May 2019

Individual checks

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  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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