Heating Company Cambridge
Newmarket, Suffolk
Checkatrade member since May 20195
Customer Reviews
Write a review9.96 /10
Based on 38 reviews over the past 12 months
Quality of work
9.97
Reliability
9.92
Communication
9.96
What customers are saying
AI-generated from customer reviews over last 24 months
This company is highly recommended by customers for their professional, reliable, and friendly service. Reviewers frequently highlight the knowledgeable and punctual engineers, as well as the helpful office staff and high standard of work.
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Reviews (153)
10 Not necessarily the cheapest but absolutely reliable, easily contactable and thorough.
Posted 17 July
Always very thorough, helpful and friendly. A very professional job. These guys worry away at a problem until they have solved it - this is what gives me confidence.Verified reviewerJob location: SG810 Replace Unvented Cylinder & Failed Expansion Vessel plus other work.
Posted 25 June
Parts of an old (2007) installation failing, and parts badly fitted and or weeping. Conversation with Heating Company gave two options, partial repair, or replace all with new. It was logical to replace everything associated with the hot water cylinder. A tired salt softener was replaced with a Monarch Scaleout. Punctual, tidy and totally knowledgeable. The work a showroom example of how plumbing should be, elegant and clean. I wholeheartedly recommend the company who we have known and relied on for ten years without any problems. Note: Pic shows BEFORE pipe insulation fitted.Verified reviewerJob location: IP319.33 Gas service and repair
Posted 24 June
Did the inspection, found that the 2 port valve was leaking and corrected it. Provided a quote for replace the port . The work was done efficiently. The original agreed date had to be changed by the company due to unforeseen circumstances . This was communicated well. Happy with the job done.Verified reviewerJob location: IP3210 Boiler repair , service
Posted 12 June
Called heating company Cambridge whilst on holiday in Spain , the boiler had broken down and we had no hot water , my son was at home as well as working ,making the situation more difficult, so we trusted them carry out the work with no supervision and they carried out the work with the upmost professionalism and gave us constant updates for our peace of mind whilst on holiday, would highly recommend to anyone and a company you can trust.Verified reviewerJob location: IP3110 Boiler and gas fire annual service
Posted 06 June
Fantastic service on all fronts!Verified reviewerJob location: CB810 Vaillant combi boiler installation
Posted 07 May
The installer was punctual very polite answered all of my questions in detail so I fully understood everything.He got on with the job quietly and efficiently while protecting all surfaces he was working on and left no mess behind at the end of the job.The office staff I dealt with were also very polite,helpful and very detailed with the quotation so I new exactly what I was getting..Very pleased with the whole job from start to finish. Many thanks.Verified reviewerJob location: CB8
Company Info
Owner
Mr Neil Pleasants
Ltd Company
6 years on Checkatrade
VAT Registered
Yes: 787632775
Founded in 1990 and incorporated in 2002 Heating Company is run by managing directors, Neil Pleasants & his wife Kerrie Pleasants.
Neil has many years’ experience in the residential and commercial sectors and established the company with one core aim: ‘to provide a high quality heating and plumbing service which offers value for money to homeowners, landlords and commercial clients’ and manages the Technical side of the business.
Kerrie has brought with her a wealth of knowledge in Customer Care and Account Management, and manages the office and day to day running of the business.
Renowned for its quality workmanship and friendly service, the company’s strong reputation quickly spread through recommendations and referrals. After 30+ years, with a long list of satisfied customers, The Heating Company is now one of the eastern region’s leading independent heating and plumbing specialists.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2019
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