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Reviews

  • Des H
    10

    Boiler Service

    Posted 1 day ago

    Great communication and arrived on time. Value the professionalism from start to finish
    Verified reviewer
    Job location: CF39
  • 10

    Great service

    Posted 2 days ago

    Craig Has been sorting my oroperties for a while now Really pleased with the service Would recommend.
    Verified reviewer
    Job location: CF37
  • Barny H
    10

    Prompt, courteous and helpful.

    Posted 4 days ago

    Prompt, courteous and helpful. Thanks Craig 😊
    Verified reviewer
    Job location: CF36

    Response from Heatflo Ltd

    Thank you for taking the time out of your day to leave us a kind review Barny! We really appreciate it

  • Helen C
    9.67

    Gas safety certificate

    Posted 6 days ago

    Came to give a second opinion on the condition of our old boiler / flue and provide a gas safety certificate if possible and if not possible to quote for a new boiler. Engineer was running late as previous job has run over. But communication about this beforehand was great. Initial Communication via Checkatrade was also great. Work carried out by Craig who was very nice and left the house clean and tidy afterwards. And confirmed that the boiler and flue was safe and a gas safety certificate was issued.
    Job location: NP26

    Response from Heatflo Ltd

    Thank you so much, Helen, for your lovely review. We’re delighted we could provide a second opinion, confirm the boiler and flue were safe, and issue the gas safety certificate. We’re sorry Craig was running late. We always strive to keep to our appointment times, but with repair and safety work, it can be difficult to predict exactly how long a previous job will take until our engineer is on site. We really appreciate your understanding and kind comments about Craig.

  • 10

    Excellent service

    Posted 10 August

    I contacted Checkatrade to find a Gas Safety Engineer and was contacted immediately by Heatflo. From the outset the service provided was excellent. Within two days the necessary work was carried out by a qualified engineer (Landlord Gas Safety Certificate and Boiler Service) and I received the certificate. Very impressed by this company and service. I will definitely use this company again and have no hesitation in recommending them.
    Verified reviewer
    Job location: CF61

    Response from Heatflo Ltd

    Thank you, Margaret, for your wonderful review. We’re delighted to hear you were impressed with the service and that everything was completed quickly and professionally. It was a pleasure helping you with your Gas Safety Certificate and boiler service. We truly appreciate your recommendation and look forward to assisting you again in the future!

  • Tracey M
    10

    take out old boiler reinstall new boiler plus take out 5 radiators and reinstall 5 radiators

    Posted 08 August

    Craig did an amazing job from start to finish from the itemised quote and explained everything that was going to happen from the off they installed everything and got rid of everything including cardboard and cleaned up as they went along, boiler and radiators are amazing and hot hot hot ready for winter even set up the hive and the aftercare if you have any issues ,cos I was clueless with all this gadgetry is second to none, I would 💯recommend this company Thanks Craig 😊
    Job location: NP12

    Response from Heatflo Ltd

    Thank you so much for your fantastic review, Tracey! 😊 We’re absolutely delighted to hear you’re happy with your new boiler, radiators and Hive system. It was a pleasure looking after everything from start to finish, and we’re glad we could make the whole process as straightforward as possible. We really appreciate your kind words and recommendation. Enjoy the warmth! 🔥😊