Hawthorn Tree Experts and Gardening Ltd

Reviews (19)

• 10

  Fencing and garden maintenance

  Posted 09 September 2024

  Leon and the team completed 2 projects. One fencing and one a deep maintenance of the garden. They did a fantastic job for both. It was a pleasure to have them around. They just cracked on with all the work. I’d highly recommend.
  Verified reviewer
  Job location: RH16
• 2

  brick wall and garden step repairs

  Posted 08 September 2024

  Initial contact was quick and Leon attended soon after and the job discussed. He later provided a quote and a date set for the work to be undertaken. On the day he DID NOT turn up. I chased 3 times during the next 90 minutes, he did not answer his phone, I then got a text saying he was not attending on this day - no apology, no reason. It was a hot day - so why if the work couldn't be undertaken why did he not me know? I had to chase & chase - He offered to work the next day, I declined and cancelled Very unprofessional.
  Job location: TN22

  Response from Hawthorn Tree Experts and Gardening Ltd

  Thank you for taking the time to leave a review and I’m glad you found our initial interactions professional and efficient. Apologies for not being able to visit you that day. As I explained in my email at 10amthat morning; we weren’t able to come to you as the temperature was forecast to be in the mid-thirties - my calls were not going through to you earlier as I didn’t have any signal. I shuffled everything around to ensure we could come to you the very next day to complete your works but you seemed somewhat stern in your response and were unsatisfied with this and declined, which I accepted. All the best in the future. Leon - Director at Hawthorn Tree Experts & Gardening Ltd

• 10

  Repointing brick raised beds

  Posted 04 September 2024

  Work was carried out well to a high standard.
  Verified reviewer
  Job location: RH16
• 9.5

  Sleeper edging around flower beds

  Posted 19 August 2024

  Completed the groundwork to my satisfaction Friendly and helpful team I would use their services again
  Verified reviewer
  Job location: TN22
• 10

  Tree and shrub pruning, hedge cutting and border clearance.

  Posted 04 October 2023

  Leon gave me a very reasonable quote for the work I wanted done, he and Kev did an excellent job and completed all the work I wanted. I will enter into a regular contract with him. He is very knowledgeable on all garden issues.
  Verified reviewer
  Job location: RH16
• 9.75

  Hedge- cutting, lawn- mowing

  Posted 28 March 2023

  Both the communication about the work and the work itself were carried out in a very professional manner. We were extremely pleased.
  Verified reviewer
  Job location: BN7