Jon gave us a quote in August 2025 for complete renovation 2 bed bungalow +garage conversion. We got the keys for the house in November. I contacted jon, he was between jobs and said he could start inbetween. Based on a tight budget and his quote he started to work end of Novemver and what he managed to do was to a good standart. Every time I tried to speak to him about payment program he avoided. He asked for a couple of weekly payments for work he did which got paid. After I insisted that weekly payments will drain our budget Jon text me that he will not be comming any more. Job undone.
Response from Harlequin Interiors
The initial figure was a provisional calculation given before purchase. I heard nothing further so no deposit was taken or date booked, as is my process. In November I got a call to start immediately despite my commitment to other work. I attended to help but found works already underway and other trades instructed, which changed the scope entirely. I still assisted on a day to day basis where I could, but without a clear budget or plan in place it was impossible to manage the project properly. I therefore made the professional decision to step away.