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Reviews

  • 10

    Efficient and courteous service - would highly recommend

    Posted 23 January

    I called Hames & Sons this morning asking for a lock to be replaced at our home. I was given a quote and Ross attended later in the morning at the appointed time. He completed the job in a timely fashion to a high standard, and I was charged the agreed fee. I'd have no hesitation in recommending him and his company to any prospective customers.
    Verified reviewer
    Job location: CT5
  • 10

    Fantastic company and service

    Posted 09 January

    After an awful experience with another locksmith that left us in the lurch and our Daughters house unsecured, I contacted Hames & Sons Locksmiths through Checkatrade. They are a local independent business, and from the start the service was excellent. I spoke to Ghislane, who was extremely helpful and promptly booked an appointment. Ross arrived on time and quickly diagnosed the issue as an internal gearbox lock. As the part needed to be ordered, Ross made the house fully secure in the meantime and later returned to install the new lock, doing a fantastic job. Thank you Ross and Ghislane
    Job location: ME10
  • 10

    Great locksmiths

    Posted 23 December 2025

    Great company. Went out this morning and shut the door behind with the keys in the door on the inside so couldn’t get back in.went and done some running around whilst doing that we called hames & sons they said know problem they would be there in a hour and a half . But like a great firm they called back and they will be earlier so went home straight away he was there waiting for us within minutes he got us in . If you need a reliable and competent tradesman this is the company to use thanks for your fast and efficient work hope I don’t do it again. But will call again if we do😀 10/10
    Job location: CT6
  • 10

    Great service

    Posted 11 December 2025

    I would definitely recommend using Ross for any lock issues. I messaged yesterday afternoon and new lock installed within 10 minutes today. Great service and no sales spill about this needs replacing or that's not right. Will be using again if I have any other lock issues.
    Verified reviewer
    Job location: CT4

    Response from Hames & Sons Locksmiths

    Hi Matt, Thank you so much for taking the time out to leave us a review, we really appreciate it. Please do not hesitate

  • 10

    This is the man you want, if you need a locksmith

    Posted 24 November 2025

    If you need an honest hard working locksmith, this is your man. Came to our house, worked efficiently to ascertain the issue and then clearly and honestly explainrd it to me. If you need a locksmith, look no further Thanks Ross
    Job location: CT5

    Response from Hames & Sons Locksmiths

    Hi Hannah, Thank you for leaving us a review, as a small business, we do really appreciate it. Don’t hesitate to contact us should you need a locksmith in the future.

  • 10

    If youre looking for an honest and effeciant person I would highly recommend Hames & Sons locksmiths

    Posted 18 November 2025

    After having issues with what we thought was the mechanism on our front door, we called Hames & Sons locksmiths out to help, Ross arrived within 2 hours and was really polite, friendly & explained everything as he went along - it turned out not as bad as we expected, Ross was honest and showed me the faulty parts that needed replacing and the bits that didnt. He charged a fair price and I was really happy with the Job, id recommend him to others for definite. Very happy. Thanks Ross
    Verified reviewer
    Job location: CT10

    Response from Hames & Sons Locksmiths

    Thank you so much for taking the time to write us a fantastic review- we truly appreciate it. Keep our number saved just in case you have any more problems with your door lock. We’re always happy to help.