Reviews

  • 10

    84yo mum confined to bedroom after a fall

    Posted 21 June

    My 84yo mum lives by herself and she suffered a recent fall which resulted in her being unable to get up or down the stairs. I contacted Halton stairlifts on Thursday evening who arranged for a surveyor (Mark) to visit the house Friday am. Mark arrived at the stated time and explained the various options to us and gave a competitive quote for our consideration. I contacted other providers but they couldn't provide the same equipment or were more expensive, and so I placed an order Friday pm. Anthony (the installer) came & fitted it the next morning. TRULY EXCELLENT SERVICE ALL ROUND! 10/10!!
    Verified reviewer
    Job location: HD6
  • 9.67

    Removal of a used stairlift

    Posted 11 June

    The company offered a professional service carried out courteously and offered a phone line answered by a 'real' person. The service was exactly what we needed and was carried out in a timely manner. I would be happy to recommend Halton Stairlifts.
    Verified reviewer
    Job location: L15
  • 10

    Stairlift removal

    Posted 02 February 2024

    Halton stairs lift were so professional from my very first contact with them. The engineer who visited was very polite, clean and tidy. I would recommend Halton stairlifts to everyone.
    Verified reviewer
    Job location: L14
  • 10

    Curved Stairlift Installation

    Posted 02 February 2024

    Fast fitting from order Mike the surveyor and Dean the fitter was excellent. Would definitely recommend
    Job location: WA8
  • 10

    Stair lift fitting

    Posted 02 December 2023

    My wife was dischared from hospital with limeted mobility.We were desperate to have a stair lift fitted.We contacted haltons who sent a great guy called geof round to do the survey.Upon explaining the situation he managed to get one of there young engineers to come and do the fitting the very next morning which was a saturday.He did a great job in an hour and a half.He hardly made any noise and left no mess.The price was great as well.All in all a great experience
    Verified reviewer
    Job location: M27
  • 9

    Install stairlift

    Posted 28 February 2023

    Be aware! I paid £4000+ for the stairlift in July. My wife passed away in December so I enquired about returning the stairlift in January and was offered £400! Scandalous!
    Verified reviewer
    Job location: WA7

    Response from Halton Stairlifts Limited

    We would like to offer our condolences for your loss & thank you for taking the time to leave our company some feedback. When a Stairlift is purchased and fitted our company has many different overheads associated with the day to day running of our business. Vehicles, Insurance & Fuel Labour including administration & engineering Warehousing, storage internal preparation, gas, electric & business rates & insurance. Marketing & admin Materials & Physical lift product to fit & install. Corporation tax, additional PAYE & pension contributions Our buyback offer includes a professional removal service. You are open to sell the stairlift privately if you wish to try to recover more of the cost of your initial purchase. Kind Regards Halton Stairlifts Customer Care