Laid a patio which looked good, except it left me with a problem with my lawn (this was not explained at the start of the job).
- In heavy rainfall large pools of water form and require sweeping as it doesn't slope to drain as it should
- I was asked for payment early due to their 'cashflow' problems. I felt pressured and intimidated (single mum) and stupidly paid the money
- Job unfinished (grouting). Failed to respond to my attempts to contact them. Only offered to return AFTER I raised a complaint
- They ruined my garden chair covering it in cement and refused to pay to replace it
Response from Greenleaf Tree & Landscapes
Everything stated in this review is a lie, the lawn was not quoted for we did that out of our own expense. We came back to grout the following day and you hid the materials and would not answer any of my calls or messages.
The reason we asked for payment before the grout was done was because you told us you were booking a flight to Ireland (that same day) and didn’t no when you would return. We also offered to clean your garden chair but you wouldn’t answer any calls from me. We also installed a 2.4m brick step free of charge. You were over the moon woth the job with the job the day we left.