I've never put a bad review on here, but i booked this company to cap the gas cooker for an induction going in. It was booked for 14th July so the night before I messaged asking what time he'd be here. He replied on the 14th saying it's the 17th, not the 14th. I pointed him to the message above that said the 14th. Anyway, I was at work on 17th so he said he'd come on 16th PM. I waited in all afternoon and he just didn't turn up. I messaged him asking if he had a rough time but I received no comms. Wasted day & now had panic to find someone or my new kitchen couldn't go in. Absolutely awful
Response from Greener Energy North West
Hi there i do apologise for the miscommunication. As the original message was, you will be ready for it. Cooker install in a few weeks time.
I never confirmed the time and date with you.
So that's why I didn't attend, I do apologize