Reviews

  • 10

    To be courteous and professional like Ginge

    Posted 25 July

    Ginge was very pleasant and profession, gave clear instructions why the door could not lock and fixed the problem straight away, Ginge was extremely pleasant when he left, he thanked all the staff for the work they do at framework which does not happen often.
    Verified reviewer
    Job location: NG6
  • 10

    Replace faulty front door lock

    Posted 22 June

    Very prompt service with replacement lock fitted within a couple of hours of my initial contact. Grays continue to provide a fast, thorough and quick service. My thanks to Jody for his expertise.
    Verified reviewer
    Job location: NG8
  • 10

    Efficient, friendly, quality service

    Posted 29 May

    I required a new remote key. I received a quote, booked an Appointment by phone, and visited the premises which were easy to find. Friendly staff, efficient quick service, quality remote fob. I am very happy - thanks to Ian.
    Job location: DE22
  • 10

    Replacement of broken window lock

    Posted 29 May

    Within minutes of logging my job on the app, Louise from Grays had already contacted me to follow up. She was excellent and communicated brilliantly with me as to timings and prices. On the day, Jody was thorough, professional and personable. He completed the job quickly and left no mess. Would definitely use the company again.
    Verified reviewer
    Job location: NG11
  • 10

    Great service fixing our offices lock

    Posted 07 May

    Danny was great at fixing our offices door, friendly, professional and quick service, would definitely recommend
    Verified reviewer
    Job location: NG9
  • 10

    Nightlatch

    Posted 17 March

    John spent a long time to explain what was needed to replace old broken lock and was extremely patient and helpful. I highly recommend Grays and will certainly use them again
    Verified reviewer
    Job location: DE55