Reviews

  • Alan G
    10

    Problems with a Grohe kitchen instant hot water tap.

    Posted 1 day ago

    From a late evening call for help, Jason’s speedy response meant my issue was being dealt with the very next working day. Jason exudes an enormous amount of professional insight matched by a problem solving ethic. His approach has left me in a much better position than simply a repair job for which I’m grateful. I can’t recommend him enough and you’d be mad to go elsewhere for such a service quite frankly.
    Verified reviewer
    Job location: PO21
  • 10

    Recommended

    Posted 20 January

    Difficult Hive install replacing a Nest system that had been put in badly - Jason was patient and methodical and got it done with the minimum of fuss so very happy
    Verified reviewer
    Job location: PO20
  • 10

    Excellent genuine service

    Posted 13 January

    Really helpful, genuine and efficient and solved the problem within the hour! Will definatley use Jason again! THANK YOU
    Verified reviewer
    Job location: PO22

    Response from Gough Plumbing and Heating

    Thankyou sue

  • Julian J
    10

    boiler fault diagnosis

    Posted 07 January

    Identified problem well and organised a warranty visit from boiler supplier. All done efficiently and competently with good manners.
    Verified reviewer
    Job location: PO21

    Response from Gough Plumbing and Heating

    Thanks Jullian

  • Nita O
    10

    Fit new Valiant boiler, new pump and flush system.

    Posted 27 September 2025

    Jason quoted for the job and explained exactly what work needed to be carried out. He completed the job within the time scale and kept me informed of progress throughout the job. I was updated fully when additional items needed to be replaced and informed of the cost of those additional items. He was an extremely pleasant person to work with and I would highly recommend.
    Verified reviewer
    Job location: PO20

    Response from Gough Plumbing and Heating

    Thanks Nita I’m glad you are happy with your new boiler

  • 9.67

    Excellent and fast service.

    Posted 06 September 2025

    They attended at the agreed time and found a major boiler fault, and fixed it in about an hour. It was impressive. Later they tackled a dripping tap for which no replacement cartridges could be found, and replaced it the same day. I could not ask for better service.
    Verified reviewer
    Job location: PO19

    Response from Gough Plumbing and Heating

    Thanks tom for your feed back