Reviews

  • 3.75

    Repair a leaking Double Glazed unit seal

    Posted 11 August 2020

    My elderly parents found that after extremely heavy rain the front window leaked. Spoke to Terry who quoted £70. He did the job a few days after contacting. For cash, No receipt given. However after another heavy storm the window still leaked. Have contacted him multiple time (at least 12) since 30 April, by text andMobile phone/landline. He refuses to return my calls to remedy the issue. I am posting to warn others that you will end up wasting time and money using him. He seems to no regard for my parents who being pensioners can ill afford to lose £70. I would not use him again. AVOID !
    Verified reviewer
    Job location: SM5
  • Peter G
    9.25

    New window unit and jammed window opened

    Posted 09 August 2020

    Really pleased with Terry and his colleague. Excellent and efficient work, and reasonably priced. No messing - in, job done speedily, out!
    Verified reviewer
    Job location: CR2
  • 9.75

    Re-aligning locks on conservatory doors

    Posted 29 July 2020

    Very pleasant and efficient. Came quickly after Initial phone call . Would definitely use them again.
    Verified reviewer
    Job location: CR2
  • 3.75

    Fitted new sash/slider windows

    Posted 12 March 2020

    I had used Terry for smaller jobs in the past and was pleased with his work. I was going to use another company, but a workman I employ on a regular basis recommended Terry and as I had met him in the past decided to use him. I have had nothing but problems , from the fitting (the main bay window was measured incorrectly) and I was left with a freezing front room for over two weeks. Luckily I had some insulation left from my attic to fill the holes in the plaster. All this I could forgive if after my numerous phonecalls were answered with the required paperwork, guarantees etc for over...
    Verified reviewer
    Job location: CR4

    Response from Good As New

    We are sorry to receive this feedback from the customer, who was not actually referred through this site. I was actually working on behalf of third party who actually supplied the windows and materials for this work. All I was actually asked to do was fit the windows to this property. When I had completed the part of the work i was asked to do the customer said he was pleased with the workmanship and had no complaints. He even phoned my office to say how pleased he was with the work I had done. Any other work to be completed at this property was being completed by the third party builder who employed me. All paper work for this work was completed and given to the persons concerned. I would also add this work was completed a year ago, it seems a long time to make a complaint now.

  • 10

    Replaced double glazing units

    Posted 12 November 2019

    Was an excellent service, professional friendly, just well well done
    Job location: SE26
  • 10

    Window replacement

    Posted 11 November 2019

    Terry done the work up to top standard. I would recommend good as new to everyone
    Verified reviewer
    Job location: CR0