Reviews

  • 0.33

    Appalling service.

    Posted 05 November

    I will be contacting Checkatrade to make a formal complaint. Company charged £456 fee upfront for inspection. Despite me highlighting the rat activity was downstairs near the kitchen/main drain they decided to go up to the attic and install traps (after 3 weeks of chasing them the traps were collected and were empty). Told I would need to pay a further £400+ for camera inspection (Why wasn't this done initially?) and the to pay for the treatment on top of that. They have offered to refund £342 of the initial fee I paid (still waiting for this refund).
    Verified reviewer
    Job location: UB6

    Response from Gold Pest Control

    Thank you for your review. We charged £380+VAT for a 4-visit rodent treatment. Activity was found in the loft, so traps were correctly placed. With no visible entry points, we recommended a drain survey. You chose to cancel, so we refunded the 3 unused visits. As explained, refunds are processed at month-end. We wish you the best with resolving the issue and would strongly recommend proceeding with a drain survey to identify the source of the activity. If you need any further assistance, we remain happy to help.

  • 10

    Wasp nest clearance!

    Posted 21 August

    We recently had a wasps’ nest causing a real headache, and Gold Pest Control were absolutely fantastic from start to finish. From the first call, they were professional, friendly, and reassuring. They came out quickly, explained everything clearly, and dealt with the problem efficiently and safely. What really stood out was how thorough and respectful they were – they didn’t just treat the nest, but also made sure we understood what had been done and gave advice on preventing future issues. Within no time, the wasps were gone and we felt at ease again. I highly recommend Gold Pest Control!
    Verified reviewer
    Job location: Not Available
  • 10

    WaspNest Removal

    Posted 19 August

    Contacted during weekend. Promptly replied and booked my appointment. Very transparent about charges. Turned upon on agreed time and job done. Best service used second time. Same Quality service year after year.
    Verified reviewer
    Job location: WD24
  • Dave J
    10

    Recommended

    Posted 31 July

    Ben was very helpful and efficient. Job sorted quickly with no issues.
    Verified reviewer
    Job location: LU2
  • 10

    Proofing

    Posted 15 July

    Great company to use. Able to assist with all queries relating to the job. We had Bradley visit today to carry out some proofing, was a pleasure to deal with and very knowledgeable.
    Verified reviewer
    Job location: HP3
  • 10

    ⭐️⭐️⭐️⭐️⭐️ Exceptional Service – Gold Pest Control Truly Live Up to Their Name!

    Posted 11 June

    ⭐️⭐️⭐️⭐️⭐️ Exceptional Service – Gold Pest Control Truly Live Up to Their Name! As a property management company, we’ve had more than our fair share of experiences with pest control firms—and unfortunately, not all of them good. After two previous companies failed to resolve a persistent issue at one of our managed properties, we were relieved to finally come across Gold Pest Control. From the outset, their service was a cut above the rest. Bradley, in particular, was outstanding. He was incredibly professional, knowledgeable, and thorough in his approach. He not only dealt with the issue ef
    Verified reviewer
    Job location: NW1