We hired them for a project, and while they were cooperative, we had to stop work due to concerns over their lack of knowledge of UK building regulations. They initially covered waste and water pipes with the dug-out cement instead of proper bedding but amended it after we raised concerns. They also failed to test the pipes before covering. A plumber later found a pressure drop of 0.2 bar every 24 hours over 10 days, but their plumber denied an issue. With conflicting opinions and the builders still requesting payments, we ask Checkatrade to review the evidence or arrange a third-party assessm
Response from Golden Star Design And Build Ltd
Client gets unhappy as we declined extra work for free. Certified plumber tested the water pressure. Slight pressure drop was anticipated, but pressure did not drop to zero, indicating no leakage. Despite full co-operation, lost client and payment.