Arranged a time for Golden Hands to visit my flat to provide a quote for a kitchen renovation. Even though they suggested the date and time, they never showed up, never messaged.
Response from Golden Hands Renovations Ltd
"The truth is we have had a family emergency with my mum and I have forgotten about this site visit, I rearrange all the works and estimates we booked in and forgot about this one. However I messaged the client today to apologise and explain the situation"