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Reviews

  • John P
    9.67

    Gas boiler replacement

    Posted 23 January

    Efficient and value for money gas boiler replacement, professional and courteous.
    Verified reviewer
    Job location: OX4

    Response from GLR Heating Ltd

    Hi John, Thanks very much for taking the time to leave us such a great review. We’re really pleased to hear you were happy with the boiler replacement and the service provided. It was a pleasure working for you, and we’re glad we could deliver an efficient, good-value solution. Best regards, Gareth GLR Heating

  • 9.33

    Recommended but agree the rate in advance

    Posted 19 January

    Their work was excellent and they were the most responsive of all the companies I contacted. However, beware that they charge more if an apprentice comes out as well and they also charge more for evenings and weekends. So make sure you agree the hourly rate before they start as they don't tell you this until the end.
    Verified reviewer
    Job location: OX1

    Response from GLR Heating Ltd

    Hi Jerry, Thank you for taking the time to leave a review and for your kind comments regarding our workmanship and responsiveness — that’s genuinely appreciated. Just to clarify for future customers, we do not charge extra for an apprentice attending a job. Apprentices work under direct supervision and are part of our normal service. As is standard across the industry, work carried out outside normal working hours (evenings, weekends, or emergency call-outs) is charged at a higher rate, and we always recommend agreeing this in advance before work starts. We appreciate your feedback

  • Rainer Manuel S
    7.33

    Gas safety certificate

    Posted 08 January

    The guys did a decent job, however the operation was a bit chaotic. During the original arrangement we rearranged the time slot due to some hiccough in their planning, on the day they were delayed by some other means and I had to chase them up regarding the invoice and actual certificate
    Verified reviewer
    Job location: OX2

    Response from GLR Heating Ltd

    Hi Rainer, Thank you for your feedback. We’re glad to hear the team did a decent job, but we’re sorry the experience felt a bit chaotic. We appreciate your patience with the scheduling changes and delays, and we’ll take your comments on board to ensure smoother communication and processes in future. Thanks again for taking the time to share your thoughts. Best Wishes Gareth

  • 9.33

    Boiler replacement

    Posted 06 January

    Responsive, got the boiler down on monday, he came for a quote on tuesday and had and availability to replace the boiler on thursday. Good communication, good work
    Job location: OX11
  • Eithne M
    10

    New combi-boiler

    Posted 03 January

    Gareth and his team were initially called out due to leak from the boiler flue and were quick to analyse the issue, get the gas back on for other appliances and run a full check of the boiler and immersion. What I was most grateful for was the level of detail and explanation, as well as clear options for what I could do next. At no point did I feel pressured into any option or that they would carry out the work. I ended up having a new combi-boiler installed. The work took 3 days (as quoted) and was done to a very high standard. He has been communicative with all the follow up Qs too.
    Job location: OX4
  • Alastair K
    10

    Very quick and helpful with excellent communication

    Posted 22 December 2025

    Very quick and helpful with excellent communication
    Verified reviewer
    Job location: OX14