Reviews

  • Andrew R
    8.67

    House general Clean

    Posted 20 October

    Claudia was lovely and friendly. she arrived promptly and introduced herself, also allowing my Dog to adapt to her. she started with the kitchen and did a wonderful job from top to bottom. Despite running up to the 2 hour window with most of the time spent cleaning downstairs, she did as much as she could about the upstairs as well and overall did a really good job. Having a busy work schedule, Young baby and a cocker spaniel, I was struggling to find the time to clean, so I am very grateful to Claudia for her hard work. I would absolutely recommend her services
    Verified reviewer
    Job location: TS28
  • Lauren B
    0

    Absolutely terrible service in an already stressful time

    Posted 29 September

    Gleam team wrote to me following a post I put out early August for an end of tenancy clean with a price and that they were available. It was confirmed weeks in advance what was needed and I even checked with them that it wasn't too far and they said it was fine as they were expanding the team. Confirmed the week of as well that they were coming. Got a text on the morning saying that they were going to be 2 hours eta 1015, didn't realise it would take that long. I rang a silly amount of times and text and NO REPLY. NOTHING. ALL DAY. HOW RUDE!!!!!!! If you're not coming just say!!!!!!!!
    Verified reviewer
    Job location: LA6

    Response from Gleam Team North East

    Hi Lauren, I truly am very sorry and disappointed by your poor experience with my company as this has never happened before. There were staff booked on your job for that day and this has been dealt with internaly.

  • 10

    Cleaning house following purchase

    Posted 21 July

    Gleam Team were utterly brilliant. We got to the house after the sale had completed and it was VERY dirty. They worked so hard and utterly transformed it. Very reasonably priced, flexible and very accommodating. Outstanding.
    Verified reviewer
    Job location: DL17
  • 10

    5 star ⭐ deep clean

    Posted 11 July

    Claudia’s work was up to a really high standard! I needed a deep clean, she was very thorough and professional. So happy with the work Gleam team complete. Lovely young woman 😊 thank you
    Verified reviewer
    Job location: DL14
  • 10

    Outstanding service

    Posted 10 July

    Outstanding service and deep clean from Claudia. Gleam team are now my regular cleaners and I am so glad I hired them for my deep clean! Very friendly, organised, efficient, hardworking. There standard of cleaning is just impeccable. Thank you guys
    Job location: DL12
  • 10

    Definitely worth using!

    Posted 10 July

    10/10 for my deep clean and carpet clean, left my home immaculate it was gleaming 🫧 ✨ 🤩 will most definitely be back. Very high standard & reliable thanks again xxx
    Job location: DL14

    Response from Gleam Team North East

    Thank you ! 😌