"Robin" arranged to meet at a property to quote replacement of lead pipes. He didn't turn up, not even bothering to tell me he wouldn't be coming. When I called GCB to check, the first man I spoke with said I'd "called the wrong number", then checked with his colleague, who then came on the phone to say Robin had called in sick that morning. No apology. Neither Robin nor GCB had the decency or courtesy to at least tell me the meeting was cancelled beforehand. When an employee calls in sick, the intelligent thing a firm should do is tell the clients? £20 taxi fare wasted.
Verified reviewer
Job location: M19
10
New water pipe
Posted 10 October 2024
Was so impressed.such lovely people. From nathan in the office to the lads that did the work. I can't find any fault. Would highly recommend
Job location: S71
10
Replacement Mains Water Pipe
Posted 29 August 2024
Fantastic service, explained thoroughly the process for replacement and kept me updated throughout.
Verified reviewer
Job location: WF7
10
Mains Leak
Posted 29 August 2024
The team were punctual and efficient, really put my mind at ease and helped me understand all the details of the issue and the work to be done. Couldn't have been happier with the service, really got me out of a bind.
Verified reviewer
Job location: S65
8
Replace water supply pipe
Posted 24 June 2024
Came out to give a quote quickly and fully explained work to be done
Verified reviewer
Job location: NG19
10
Replacement of Lead Pipes to Property
Posted 17 June 2024
As other customers have stated in their reviews, GCB have provided an exemplary service from start to finish. From within around 2 hours of my enquiry they sent someone to survey the site for a quote. They explained clearly what work would be involved. The e-mailed quote was very fairly priced - and based on other customer reviews we commissioned them to carry out the work. The dayworks were completed within a few days of the original enquiry to fit in with our availability. The team were very professional, courteous and left the site tidy. We highly recommend their services.