Had an expensive garage door fitted garadoor 2.2 k was told 10 year warranty on motor 5 on door. Later to find out after paid warranty only valid if pay 150 a year for a service after the 2 year so total. Cost on this door if require full warranty near on 3.5 k. I'm not happy feel totally conned if had known would never have gone ahead with sale. Near 3.5 k would buy you 3 up and over door. Also had the pleasure over hearing fitter at on my job use abusive language with kids playing next door. Buyers beware no extra free warranty
Response from Garage Door Company Grantham
We are very sorry you feel this way about the Manufacturer Warranty for your new Garage Door and Motor. We pride ourselves on our customer service, high quality products we provide and transparency as a company and we are sorry that you feel that has not been met.
We provide a two year labour warranty with all our products which covers our work on the installation, alongside which the manufacturers provide limited warranties which relate to the product themselves. The terms on these vary product to product but typically range 5-10 years. All our warranty information for the products we sell is available at point of sale through the brochures and is freely available on our website or online through the relevant manufacturers websites.
We are happy to answer any questions you may have going forward so please feel free to get in touch with our office and we’ll be happy to help.