Reviews

  • Sundeep S
    10

    Air Con drainage pipe fixed

    Posted 01 August

    Sabir was quick to quote and come with couple of hour & fixed aircon drainage
    Verified reviewer
    Job location: TW5

    Response from Flow & Return Heating

    Thank you so much for your kind review! We're delighted to hear you were happy with your air conditioning repair. We really appreciate your feedback and your support. If you ever need anything in the future, we're always happy to help.

  • Jonathan Weaver
    10

    Sump pumps needed servicing.

    Posted 29 July

    I received a comprehensive list of the work they would carry out. Once completed I then got a run down of what they did, what they found and any future problems that might occur.
    Verified reviewer
    Job location: W3

    Response from Flow & Return Heating

    Thank you for taking the time to leave us such a wonderful review! We really appreciate your kind words and are delighted to hear you were happy with our service. Your support means a lot to us, and we look forward to helping you again in the future.

  • 10

    Great & Speedy Service

    Posted 29 July

    After a couple of cancellations from other plumbers, we were visited on a last minute call out on Saturday. He was quick to figure out the issue, informative, reassuring and set out a very clear resolution plan. He also managed the majority of the communication with our landlord. He then returned on Tuesday to complete a quick replacement of the necessary components. Both him and his colleague were very professional, polite and speedy in their work. He also pointed out other things that might be worth replacing, mentioning he could also help with this, agreeing to discuss with out landlord.
    Verified reviewer
    Job location: SW8

    Response from Flow & Return Heating

    Thank you so much for taking the time to leave such a fantastic review. We truly appreciate your kind words and are delighted to hear that you were happy with both our service and the finished result. Our team takes great pride in providing reliable, professional workmanship and excellent customer service, so it's always rewarding to know we've met your expectations. Thank you for choosing us and for trusting us with your project. Your recommendation means a great deal to our team, and we look forward to helping you again should you ever need our services in the future.

  • 10

    Highly recommend

    Posted 25 July

    Very professional and nice young man very helpful would highly recommend and will use him again if needed
    Job location: TW14

    Response from Flow & Return Heating

    Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience. Your kind words mean a great deal to our team and motivate us to continue providing the best possible service. We truly appreciate your support and look forward to welcoming you back again soon!

  • 10

    Professionals

    Posted 23 July

    I had a fantastic experience with Flow and Return Heating. They installed my AC professionally and to a very high standard, and I’m really happy with the finished result. The team was punctual, knowledgeable, and took great care to keep everything clean and tidy throughout the installation. They explained everything clearly and made sure everything was working perfectly before they left. As a woman, I also really appreciated how respectful and professional they were. They made me feel completely comfortable and safe in my own home. I would highly recommend flow and return!
    Verified reviewer
    Job location: TW5

    Response from Flow & Return Heating

    Thank you for taking the time to leave such a lovely review. We're thrilled to know you enjoyed your experience with us. Your support and kind feedback are truly appreciated, and we look forward to seeing you again soon!

  • 10

    Efficiently and expertly carried out the work as agreed

    Posted 21 July

    We have just used Flow and Return to install a split air conditioning system to our bedroom. They very efficiently completed the work and we are delighted that they finished the job in one day. We are now ready for the next heat wave! Sabir and his team worked cleanly. They were polite and friendly and we were happy to have them around. The final invoice was as quoted. We are very pleased with the results.
    Verified reviewer
    Job location: TW12

    Response from Flow & Return Heating

    Thank you so much for taking the time to leave us such a fantastic review. We truly appreciate your support throughout the entire process and are delighted that you were happy with both our service and the finished installation. It was a pleasure working with you, and your kind words mean a great deal to our team. Thank you once again for choosing us. If you ever need any assistance in the future, please don't hesitate to get in touch.