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Reviews

  • 10

    Above and beyond expectations!

    Posted 3 days ago

    After struggling to get anyone to come out Jordan Flow & Return work tirelessly and communicated with me all the way to get me an appointment faster than anyone else I had called. Sabir was excellent on site, very respectful of the business and our operations, clearly knew what he was talking about and went above and beyond to get our aircon working almost immediately. We are very happy with the service
    Verified reviewer
    Job location: W4

    Response from Flow & Return Heating

    Thank you so much for your kind review. We really appreciate you taking the time to share your experience. It was a pleasure working with you, and we're delighted to hear that you're happy with the service and the end result. Customer satisfaction is always our top priority, so feedback like yours means a great deal to the whole team. Thank you again for choosing us. If we can help with anything in the future, please don't hesitate to get in touch.

  • 10

    Excellent service

    Posted 17 June

    Excellent- Sabir and Ibrahim were very professional, carried out my air con work quickly and efficiently and returned when there was a follow up issue to fix as well. I would highly recommend them.
    Verified reviewer
    Job location: W5

    Response from Flow & Return Heating

    Thank you very much for taking the time to leave such a wonderful review. We're delighted to hear that you were pleased with our service and the work carried out. It was a pleasure working with you, and we're grateful that you chose us for your project. Your feedback means a great deal to our team and helps give future customers confidence in choosing us. We truly appreciate your support and kind words. Thank you once again, and if we can be of any assistance in the future, we'd be more than happy to help.

  • 10

    Great communication

    Posted 16 June

    Got a gas safety certificate from Sabir - the whole process was very efficient, great communication throughout. Definitely would recommend them.
    Job location: SW18

    Response from Flow & Return Heating

    Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are glad to hear you had a positive experience. Your support means a lot to us!

  • 10

    Heating and plumbing work - very positive experience

    Posted 08 June

    Used Flo & Return Heating to install a bathroom radiator and replace a seized water stopcock. Very positive experience - they were quick to respond when we sought a quote and to organise the date/time for the works. Sabir was professional and efficient, completing the work to a high standard for a reasonable price. We plan to use Flo & Return again for plumbing/heating works in future.
    Verified reviewer
    Job location: W5

    Response from Flow & Return Heating

    Thank you so much for your kind review! We truly appreciate you taking the time to share your experience. It's wonderful to hear that you were happy with our service, and your feedback means a great deal to our team. We look forward to serving you again in the future and continuing to provide the high standard of service you deserve. Thank you for your support!

  • 10

    Air conditioning installation

    Posted 30 May

    We had air conditioning installed and had a great experience with this company. We have been in a heatwave and desperately needed the air con for our toddler’s room - they did everything possible to bring the installation forward despite being booked up. The air con is high quality, we’re very pleased.
    Job location: W4

    Response from Flow & Return Heating

    Thank you for taking the time to leave such a positive review — we really appreciate it. We’re pleased to hear you were happy with the service provided and that everything met your expectations. If you ever need assistance again, we’ll be more than happy to help.

  • Mr P
    10

    boiler service and AC repairs

    Posted 29 May

    Sab carried out our AC and boiler servicing, and it was a great experience from start to finish. He arrived quickly and proposed a solution for our AC that was both highly effective and significantly cheaper than what other providers had suggested. 100% recommended, we will definitely be using his services again!
    Job location: W7

    Response from Flow & Return Heating

    Thank you so much for your kind feedback, we really appreciate you taking the time to share your experience. It’s great to hear you were happy with the service provided, and we’ll be sure to pass your comments on to the engineer involved.