Reviews

  • Wootton W
    9.67

    Engineer did a great job and kept me informed throughout the process

    Posted 28 February

    Overall a great customer experience!
    Verified reviewer
    Job location: B33
  • Rekha P
    10

    Fixed legend gas fire

    Posted 16 December 2025

    Excellent from contact to job completion
    Verified reviewer
    Job location: WS13
  • 10

    Fireplace installation

    Posted 24 November 2025

    Very good service. We needed the job doing asap and they were very accommodating and helpful. On the day they 2 workers edge very professional. No problems whatsoever. Would recommend to anyone looking for a fireplace
    Verified reviewer
    Job location: B78
  • Brian H
    8.33

    Efficient, clean & tidy.

    Posted 09 November 2025

    Technician was very presentable. He knew his job and performed the task efficiently and tidily, cleaning up any mess he made as he went.
    Verified reviewer
    Job location: WS14
  • 10

    New gas fire

    Posted 24 March 2025

    Flames Fireplaces did an excellent job at replacing an old gas fire for us . They were very tidy, professional and reliable. From our first contact with this company they made us feel like we were in good hands and they most certainly proved that we had chosen the right company as the completed job was faultless . I would definitely recommend them not only for their excellent work and service but also for their lovely staff at the shop and the actual fitters, just couldn’t fault this company .
    Verified reviewer
    Job location: B16
  • 10

    Inspection of gas fire in lounge

    Posted 19 March 2025

    Very good communication about my gas fire replacement, polite, would recommend Andrew of Flames/Fireplace Sutton Coldfield
    Verified reviewer
    Job location: B74