Hubert installed my garbage disposal and it seemed like it was working, but then the next day it stopped working and so did my kitchen lights. He then came to have a look and said he would message back as it needs some re-wiring done. The dishwasher then stopped working. It’s been a week and I have been messaging him constantly but no reply. Also previously be cancelled on me twice on the same day, and both after the appointment time had already gone. I was lenient but not replying after a problem has occurred due to an incomplete job is not ok.
He was good initially though
Response from Fixline Plumbing & Heating Limited
Hi Ani Thakrar,
Thank you for your feedback. We’re truly sorry for the inconvenience and frustration this situation has caused. Unfortunately, there was a family bereavement during that time, and our phone was inadvertently left at the office, which caused a delay in communication. We understand how this came across and sincerely apologize for not being able to respond sooner.
We did try reaching out afterward to explain the situation, but it seems we weren’t able to get in touch. We genuinely want to resolve this and ensure everything is working properly for you. please reach out to us.