Left unfinished due to lack of communication. Assumed area wasn’t being done due to no access even tho in the initial quote I stated everything which needed to be done. Did not offer a resolution or to come back to finish. I asked for a reduction in price and had to find someone else to finish the job with a week to move in. Will not be using again for obvious reasons
Response from Firstratefinishes
That’s inaccurate, I did offer a resolution, straight away! I happily revised the quote to fit your needs despite this being completely your fault.
The cupboard you’re talking about was left completely unprepared, a full size wooden cupboard was still fitted inside filling the whole space!
I do not quote for stripping or removal of wallpaper, skirting boards or anything of this nature this is your responsibility.
I have a busy schedule and my other customers do not deserve to be let down because of bad preparation on your end hence why I offered price reduction to settle this🙂