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First Call Plumber And Maintenance Service

9.93/10

StokeonTrent, Staffordshire

Checkatrade member since July 2025

Accepts Checkatrade Pay

We guarantee the work for up to £1,000 for 12 months. T&Cs apply

Services

  • Bathroom & Kitchen Plumbing
  • Blocked Baths
  • Blocked Sinks
  • Blocked Toilets
  • Emergency Plumber Service
  • General Plumbing
  • Pipe Fitter
  • Plumbing Repairs
  • Power Flushing
  • Radiator Installation
  • Radiator Repair
  • Radiator Thermostat Valve Installation
  • Radiator Thermostat Valve Repair
  • Shower Installation
  • Shower Repair
  • Tap Repair
  • Water Leak Detection
  • Water Mains Specialist (Pipe Replacement, Moling and Lead Pipes)
  • Water Pumps Installation
  • Water Pumps Repair

Customer Reviews

Write a review

9.93 /10

Based on 36 reviews over the past 12 months

Quality of work

9.92

Reliability

9.94

Communication

9.92

Reviews (36)

  • Kayleigh B
    10

    Change of tap

    Posted 13 March

    Great work, friendly and reliable 👍
    Job location: ST11
  • Glen W
    10

    Friendly, professional service

    Posted 11 March

    Got in touch for an urgent plumbing issue and they were there the same day. Really friendly and professional service.
    Verified reviewer
    Job location: ST7
  • 10

    Bathroom shower fitting

    Posted 03 March

    Really quick in responses and time allocation. Was sorted and in my way within 24 hours
    Verified reviewer
    Job location: ST16
  • Matt G
    10

    Downstairs sink blockage removal and kitchen sink install

    Posted 27 February

    Alec was very prompt and explained what needed doing in a concise manner. Work was very satisfactory despite the external stop gap not functioning properly and cost was very reasonable. Would highly recommend for any plumbing needs
    Verified reviewer
    Job location: ST6
  • 10

    Quick response

    Posted 24 February

    Responded quickly to my request and their follow up was quick with a quote and the work carried out. Would highly recommend
    Verified reviewer
    Job location: ST5
  • 10

    Replacement of tap valves

    Posted 23 February

    Will Shone came out quickly and replaced both my hot/cold tap valves. Excellent service. Recommended Guy .Many thanks Will.
    Job location: ST5

Photos

Company Info

Owner

Mrs Karen Shone

Sole Trader

1 years on Checkatrade

VAT Registered

No

24 Hour Call-outCards AcceptedCommercial WorkDomestic WorkFree EstimatesInsurance Work Undertaken


I am the owner of First call plumbing and maintenance services, a professional plumbing company based in Newcastle under Lyme. We specialise in providing dependable and efficient plumbing services tailored specifically to the needs of estate agents and property management professionals.

We understand the importance of maintaining properties to a high standard and responding swiftly to tenant and client concerns. Our services are designed to support your agency with:

- Prompt response to urgent plumbing issues

- Routine maintenance and inspections

- Pre-sale and pre-let plumbing checks

- Clear, detailed reporting and invoicing

- Competitive pricing and flexible scheduling

Our team of fully qualified and insured plumbers is committed to delivering high-quality workmanship and excellent customer service. We aim to be a trusted partner you can rely on for all your plumbing requirements.

This trade passed up to 12 Checkatrade vetting checks

Member since July 2025

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  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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