Reviews

I recently had my boiler replaced by Mr Ali in my second-floor flat, and I couldn't be happier with the service! From the start, the customer service was top-notch. He was incredibly responsive, answering all my questions and providing a clear, detailed quote. What really stood out was how amazing the price was compared to other quotes I received – a fantastic value for such high-quality work. The installation itself was smooth and efficient, with minimal disruption. He was professional, punctual, and clearly experts in his field. The after-service care has been exceptional! Thank you Mr Ali!

My boiler was not working. After investigating the engineer adviced that we have a gas leak. Engineer checked everything promptly. Advised me to call SGN. Was with me when on the call, helped me explain to them. Fixed the boiler issue. Extremely helpful.

Amazing work done, had issue with my boiler. The engineer was nice kind understanding. Very informative. Helped me understand what happened. Had the work done precisely.

Explained all details and great work carried out very professional thank you Ali

Ali was very knowledgeable and identified the issue within 10 minutes. He initially said that if he could fix it on the spot, he wouldn’t charge anything. However, he then quoted £220 for the repair, never returned to complete the job, and I eventually had to get someone else to fix it for £65. I was still charged £99 for the diagnosis. Maybe it’s just me, but it felt like the business model was mainly about securing that £99 diagnostic fee. If you do decide to use this service, make sure you fully understand what you’re agreeing to before paying anything.

What an absolutely honest and amenable engineer. Ali carried out extensive tests on our gas supply, which I witnessed , and confirmed there was no gas leak (another company Wm Donnelly had capped my gas off and stated it was a major danger). I would highly recommend using FHGas for any future issues. All in all a first class job done and also very punctual as he gave updates as to his arrival time. Excellent Excellent Excellent!!!!!