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Reviews

  • 10

    No hot water at our dental practice

    Posted 03 April

    We had no hot water at the dental practice so I contacted Dhruv who asked me for a summary of the issue and images. He could roughly tell me an estimate of what may be the issue. Came in the next day! Very efficient which I appreciate as I was busy seeing my patients. The job was neat and he managed to sort out the issue and get us working again! I would 100% recommend him to my friends & family.
    Verified reviewer
    Job location: NW7

    Response from ESSENTIAL PHG LIMITED

    Thank you for the glowing review Nimisha! We were more than happy to come to your aid and get your hot water running with haste! 💪🏽

  • 10

    New EPG Electric water heater installed

    Posted 28 March

    I originally called in desperation after been let down by British gas. The boys were prepared to go the extra mile as my boiler had completely packed it so they fitted me a new water heater and it works perfectly and the whole process only took half a day, thanks again lads.
    Verified reviewer
    Job location: WD3

    Response from ESSENTIAL PHG LIMITED

    Thank you for your kind words Michelle, we were more than glad to have helped you in your time of need especially after being let down! We hope to hear from you again 💪🏽

  • 10

    Shower repair and mixer tap replaced

    Posted 17 March

    Excellent service. Arrived promptly and completed all work speedily and at reasonable cost. I recommend this company.
    Verified reviewer
    Job location: HP7

    Response from ESSENTIAL PHG LIMITED

    Thank you for your kind words William, we were more than glad to get your shower sorted and tap changed to get you back up and running! 💪🏽

  • 10

    Fixing water heater and piping.

    Posted 14 March

    I logged on check a trade and they replied promptly. They arranged to visit to take a look and were on time and whilst there said they could fix it all that day . Which they did. The hourly rate was good and they were friendly tidy and professional. They were rectifying shoddy work by a previous plumber that caused a flood to our home so we are very happy with their work now.
    Verified reviewer
    Job location: HP15

    Response from ESSENTIAL PHG LIMITED

    Thank you for your kind words Heather. We aim to repair rather than replace on most occasions as well as educate while on site as we feel the more a customer knows about their system the lower chance they have to be fooled by rogue tradesmen! 💪🏽

  • 10

    Gas Safety Certificate

    Posted 10 March

    Excellent service. Quick to respond. Efficient communication and good follow up.
    Job location: HA5

    Response from ESSENTIAL PHG LIMITED

    Thank you for your kind words Bob. We were more than happy to have helped! Look forward to hearing from you again 💪🏽

  • 10

    Water Pump Repair

    Posted 02 March

    Excellent service - Dhruv spotted the problem and fixed it very promptly. Dhruv is very knowledgeable and also has excellent communication skills. Would highly recommend him and we would definitely use him again if needed.
    Verified reviewer
    Job location: HA2