Response from ELITE BUILDING FACILITIES LTD
Hi Lucinda,
We’re sorry to hear you feel this way.
The work was completed, reviewed with you on the day, and confirmed as satisfactory before payment was made. No concerns were raised at that time or after.
We returned and completed the work a second time, covering materials again as a gesture of goodwill. We also offered the option to use another contractor at our cost, which was declined.
We hold photos from completion showing the condition the work was left in.
Given the above, we do not believe this review accurately reflects the service provided.
Kind regards
Nadia