Reviews

Desmond did our bathroom and we honestly couldn’t be happier. He was incredibly kind, patient, and genuinely caring, and he truly listened to everything we wanted. He went above and beyond, taking care of even the smallest details without us ever having to chase him. You can tell he really cares about his work. The bathroom looks absolutely amazing and I’m completely in love with it. The whole experience was stress-free, and I would recommend Desmond to everyone without hesitation.

Having used Desmond on two earlier jobs I discussed this with him and we negotiated a price to rip up and replace my kitchen tiles. This involved partially dismantling some units. I supplied the tiles and Desmond the labour and fixative costs. Most of the work was carried out by Carl who I knew from the previous job. Finished work is excellent and has given the kitchen a new lease of life.

Having previously had a cloakroom vanity unit refitted by Desmond, I decided to use his services strip out an old shower room and do a complete refurbishment of the existing bathroom. The price was base on me supplying all the units plus tiles, and Desmond picking up the other costs. A slightly risky way of working but communication was good and the project worked well. Desmond took on all our challenges and turned them into something that was workable. We replaced the bath with a walk-in shower, moved the wash basin to the opposite wall and turned the toilet round. Plus u/floor htg and tiling

This was my first experience with Desmond/Elevate. Found him very personable and practical. I wanted to replace a floating vanity unit with a new one in a downstairs cloakroom. I supplied the unit and Desmond then fitted it. Work carried out in half a day. It was important that there was no damage to the existing floor and wall tiles and I am pleased to say there was not. Fixed price quote. At a later date he also replaced the radiator

Extremely disappointed with Desmond. Initially liked his reviews but he turned out to be unreliable, unresponsive and unprofessional. Promised a kitchen and bathroom quote in August — never sent it despite many follow-ups. Recently, contacted him again to fix a leaking sink and for the kitchen quote, and again he promised to come this weekend but hasn't showed up. Ignored my messages again, leaving me waiting not knowing what's happening. He has poor communication, no reliability and has wasted my time more than once completely. Would never recommend. Not a man of his word at all!

After getting several quotes, I chose Elevate because Desmond immediately put me at ease. I'd had a poor experience before with a bathroom done to an unsafe standard, so I was nervous. Desmond was fantastic—his work is top quality, he stuck to the timeline and budget, and he's incredibly hardworking. He’s one of the best builders I’ve worked with. I’ve already booked him for more work and wouldn’t hesitate to recommend him to friends and family. Honest, reliable, and professional from start to finish.