Reviews

Ben carried out a thorough, non-invasive defect inspection and produced a clear, well-structured report identifying the cause of water ingress in our flat. The report set out the likely cause, supporting evidence and recommended remedial works in a way that was easy to understand and suitable for use with our buildings insurer. Communication was professional throughout and the report gave us confidence to move forward with repairs. Would recommend.

Ben was very professional and polite in all dealings and communication and quick to respond to emails. The survey was booked in same week and we received initial findings the next day with the full report following the next weekend. The report was incredibly thorough and detailed with photos throughout. We had requested some specifics to be inspected, which Ben carried out no problem. We would definitely recommend this service, much easier than dealing with a large company and no hidden costs or corners cut. Really impressed.

Ben's been very clear and helpful through the inspection process: He responded to emails and questions very promptly and his final report was produced to the promised timescale and was very clear. Would definitely recommend to anyone else.

Instructed Element surveyors to provide their professional opinion about causation of repeated leaks in a block of flats. Ben was prompt with his communication, attended the property at the arranged time and carried out a thorough inspection. He provided an impartial opinion in a report which was produced shortly afterwards, would recommend.

I wanted to get a full survey done for our new house, as we plan to knock through some walls. I contacted Ben, who promptly gave us his availability and clearly listed what would be included. He was friendly, clear and liaised directly with the property agents to arrange the survey. After the survey we got a summary within a could have days, then the full survey a week later. The survey was clear and thorough. I also asked for some additional photos which Ben kindly shared. We were happy with Ben and would recommend him.

From our first conversations, I was convinced Ben would provide an excellent service and we were not disappointed. Very professional and comprehensive. We would highly recommend him.