Reviews

  • 10

    Central heating and bathroom refit

    Posted 12 December 2025

    We couldn't be happier with the work carried out by Element Gas. Joe is fantastic, he first replaced our back boiler with new central heating and then a few months later did a full bathroom refit. They were polite, friendly, explained what they were doing so we were comfortable with every stage of the work. They were very patient with my two anxious dogs, often working around their needs. The quality of the work was superb and it's totally changed our home. We would 100% recommend them.
    Verified reviewer
    Job location: NP11
  • 10

    Reliable and thorough - an easy recommendation to give for this business.

    Posted 11 July 2025

    LL gas inspection and minor repair works completed. Thorough workmanship and documentation quickly completed. 5* service! Excellent.
    Verified reviewer
    Job location: CF81
  • 10

    Repaired damage to toilets, basins and replaced taps. removed and capped off gas fire

    Posted 07 July 2025

    My experience with Element Gas Ltd has been excellent from start to finish. The initial contact, Rebekah, was polite, professional, and took the time to understand my requirements. All my questions were answered promptly and clearly. Joe, who carried out the work, was friendly and delivered a high standard of workmanship—everything was done neatly and efficiently. I’ve since decided to book them for my boiler servicing as well, as they’ve earned my trust. I’d definitely use them again and highly recommend their services.
    Verified reviewer
    Job location: NP12
  • 10

    Replacement of leaking bath taps

    Posted 24 April 2025

    Water leak from bathroom; turned out to be bath taps - we went insurance route only for company sent out to merely cap the taps - insurers wouldn't pay to replace due to also having shower. We contacted Element Gas, who promptly requested a photo of the taps and other information to give an accurate quote. Turned up on time - if anything, a bit early - polite, knowledgeable and quick, providing an excellent job in replacing the taps, plus enabling us to easily switch off the taps if something similar ever happened again. Would highly recommend and will engage for any further work.
    Verified reviewer
    Job location: CF14
  • 10

    Boiler Replacement

    Posted 26 March 2025

    The work carried out by Joe was excellent. He turned up on time was courteous & friendly and worked hard. When the job was finished the area where he’d worked was left spotless. And the overall cost was competitive. His office manager Rebekah was communicative and pleasant throughout. I would have no hesitation in recommending Joe.
    Job location: CF83
  • 10

    Boiler Service

    Posted 11 March 2025

    We have used Joe ( Elemental Gas) for many years & he continues to provide first class service on all aspects . His knowledge , experience & no nonsense approach is refreshing . Mustn’t forget a mention & thank you to Rebekah his partner , efficiently behind the scenes , ensuring great customer care.
    Verified reviewer
    Job location: CF82