The two lads who came to quote were professional, polite, and seemed knowledgeable, and I was clear that the hedge needed cutting back to its original height. On the day, I wasn’t present and the work was not done as agreed. When I raised this, I received a call from someone named Roy, who was extremely rude, accusatory, and dismissive. I was shocked to be accused of not wanting to pay, despite settling the invoice within 24 hours. I found his manner patronising and insulting. Thankfully, the original two lads were onsite and ensured the job was completed properly.
Response from EC Property Maintenance
Hi James,sad to see you have left a poor review no one had accused you of not trying to pay. I’m glad your happy the work was completed to your standard in the end but this was a simple miscommunication with how you wanted the work done and after further discussions with you it was done to your specifications,thank you