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Eco Renovations

8.87/10

Ferndale, Rhondda Cynon Taf

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Customer Reviews

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8.87 /10

Based on 14 reviews over the past 12 months

Quality of work

9.75

Reliability

Communication

9.33

Reviews (14)

J
Jon H
7
This crew can rapidly adapt to new situations on site.
Posted 15 October 2025
The team arrived on time and have been busy doing a clear out of the kitchen and are just putting in an additional area of suspended floor after we discovered some 'interesting' foundation issues. A good crew.
Verified reviewer
Job location: SA2
10
Fantastic, professional builders
Posted 26 September 2025
Despite the inclement weather and the unexpected delays etc, my kitchen and bathroom are stunning! I would like to thank Eco Renovations for the fantastic work they carried out and found everyone involved friendly, professional and went above and beyond to keep me happy.
Verified reviewer
Job location: CF38
R
Roman K
0
Untrustworthy and Poor Communication
Posted 08 September 2025
I had a very disappointing experience with this contractor. Despite receiving verbal assurances during the initial discussions, the situation changed significantly when I later attempted to make adjustments. The communication was inconsistent, and I felt misled throughout the process. Ultimately, I lost a substantial amount of money even though no work had started and no costs had been incurred. I would strongly caution others to get everything in writing and proceed with care. Not recommended, and will never transact with them again!
Job location: SA61
Response from Eco Renovations
Hi Roman as per our agreed contract we booked you in with a deposit of 10% of the job which you have 14days to cancel or amend the job you contacted me 8 day prior to works commencing telling me you wanted to cancel after 14days it was nonrefundable
10
Amazing work by amazing people!
Posted 14 August 2025
Can’t thank the boys enough for the amazing job they have done in my home. Extremely thorough and went the extra mile to make sure I was kept the least stressed as possible. They even built me a catio for free so my cats could stay in it whilst I was at work and they were working. Every worker was friendly and we always had a good laugh. Very happy with the results and would recommend to anyone.
Verified reviewer
Job location: NP4
L
Lewis S
10
Whole house renovated
Posted 12 August 2025
Had Dan and the lads do our house. A lot of work whist we were living here. Timeline went over but we didn’t mind as we knew it was a big job. Dan was lovely the entire time, anytime I had a problem he was always on hand to answer questions. Very pleased with how it turned out. Looks lovely. Would recommend to anyone. Cheers to Dan and the other lads who worked tirelessly into the late evenings at times.
Verified reviewer
Job location: NP4
S
susan j
0
Unreliable
Posted 22 July 2025
The company requested payment for materials and arranged a date. I rearranged an appointment to accommodate this and when I rang them the evening before to confirm, I was advised they could not make it. It was re arranged for the following day. That morning I received a message cancelling the job.
Verified reviewer
Job location: CF48