Initially good comms and negotiation.
On the day due to start the work we were messaged to say breakdown of car meant the work would not happen. This is understandable and I had sympathy for the contractor, no problem with this.
Unfortunately, further attempts to contact the company have resulted in ignored messages and no response. Meanwhile the customer is in difficulty. Challenges occur and in unexpected circumstances failing to undertake a job is perfectly acceptable, however the discrepancy of ignoring messages is a big failure.
Verified reviewer
Job location: PO13
10
Bedroom deep clean
Posted 30 January
Great communication, the cleaning was completed to a very high standard which I was extremely happy with. Would recommend
Verified reviewer
Job location: PO2
10
Estage Agent
Posted 15 January
They always complete the work very quickly and to a high standard. Highly recommended – thank you for your excellent service!
Verified reviewer
Job location: PO5
10
End of tenancy clean
Posted 10 January
They were prompt in replying, came on time to do the work and we were very pleased with the standard of work
Verified reviewer
Job location: PO1
10
Whole house from top to bottom. Brilliant service.
Posted 28 November 2024
Everything was cleaned immaculately, I couldn’t have asked for a better service. Thank you.
Verified reviewer
Job location: PO1
10
House
Posted 26 November 2024
They are very professional,and my house was shinning