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Reviews

  • 10

    Toilet flush

    Posted 6 days ago

    It was really easy to book an appointment online and the engineer was able to come the next day. Warren James, the engineer was very friendly and professional and sorted the problem quickly!
    Verified reviewer
    Job location: GU7
  • 10

    no water to bath the engineer explained how to tur on sater supply as u sure how to use

    Posted 1 week ago

    He was excellent! He explained everything clearly and patiently. Thank you so very much!
    Verified reviewer
    Job location: SW14
  • 0

    Blocked bath and basins

    Posted 23 December 2024

    Called Dynarod on 17.12.2024 about blocked domestic bath and basins and received a booking for 20.12.2024 08:00-13:00, as our household of 6 was low priority. They did not attend. I called at 13:00 they insisted they were close. At 15:00 they “were on our road”. At 16:00 they realised they had made an error with two bookings on the same street name, apologised and promised a priority visit on Sunday 22.12.24. Waited in all day again - no visit. Called Monday 23.12.2024 no answer. Avoid.
    Verified reviewer
    Job location: SE10
  • 0

    Horrible customer experience

    Posted 20 December 2024

    After booking engineer 1 week in advance no one turned up. Rebooked because was promised that following week they would attend. Same thing again, waited all day at home and no one turned up. Person on the phone kept saying engineer was “1h away” for the whole day. Extremely unhelpful team. DO NOT book
    Verified reviewer
    Job location: SW6
  • 0.25

    Blocked shower

    Posted 11 December 2024

    Unreliable bunch of unprofessionals. I had a confirmed appointment for the 9th of December 2024, waited all day, cancelled at the last minute, postponed till next day, cancelled again and postponed to today, no-show by engineer. Meanwhile, they kept sending a text saying they were trying to contact me. At another property, of mine, where they worked, the quality of the work was very shoddy, they very untidy, not punctual and actually very DIRTY. Don't go near them if you want quality, professionalism, punctuality and value for your money.
    Verified reviewer
    Job location: CR7
  • 10

    Blocked toilet

    Posted 13 September 2024

    Engineer who attended Pete was great and took the time to go through the issue.
    Verified reviewer
    Job location: PO14