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Reviews

  • 9.33

    We are very satisfied

    Posted 03 August

    Duchy successfully replaced seven windows where the existing panels had failed. Apart from the fact that the workmen arrived at the wrong time, they were efficient, neat and quick, and did a good job. We are pleased with the result.
    Job location: PL12

    Response from Duchy Ltd

    Thank you for taking the time to leave us a review. We're delighted to hear that you are pleased with your replacement glass units & that our team carried out the work efficiently, neatly & to a high standard. We do apologise that our team arrived at the wrong time & appreciate your understanding. Your feedback is invaluable & helps us continue to improve our service. Thank you for choosing Duchy Ltd. We hope you enjoy your new glass units for many years to come & if we can help with anything in the future, we'd be delighted to assist. Kind regards, The Duchy Ltd Team

  • 10

    Excellent value for money and service

    Posted 09 June

    This is the second time I have used this company and can't speak to highly of them. The service is excellent from start to finish. Very quick and efficient at giving me a quote, which was very reasonable. Excellent client contact to arrange a day for fitting and a polite, professional fitter who completed the job quickly and efficiently. This company offer excellent value for money and service.
    Verified reviewer
    Job location: PL15

    Response from Duchy Ltd

    Thank you for taking the time to leave such a wonderful review & for choosing Duchy Ltd once again. We are delighted to hear that you received the same high level of service on your second experience with us. Providing prompt quotations, clear communication & professional installation are all things we pride ourselves on, so it's fantastic to know our team delivered on these for you. Your kind comments about our value for money, efficiency & customer service are greatly appreciated & will be shared with the whole team. Thank you for your continued trust & support. The Duchy Ltd team

  • 10

    Replacing 2 window panes

    Posted 03 June

    We had a couple of window panes that were showing condensation. Duchy arrived on time and got on with the work straight away. They were quick, efficient and professional and we will only contact Duchy for any future work.
    Job location: PL17

    Response from Duchy Ltd

    Thank you for taking the time to leave such a wonderful review. We're delighted to hear that you were pleased with the service provided by our team. Ensuring appointments are kept on time & work is completed efficiently & professionally is something we take great pride in. We're glad we were able to replace the faulty window panes & truly appreciate your confidence in Duchy Ltd. Your recommendation & loyalty mean a great deal to us, we look forward to assisting you with any future Window, Door, Glazing or Roof-line requirements. Many thanks from all the team @ Duchy Ltd.

  • 10

    Exterior door installation

    Posted 10 May

    We visited the showroom and dealt with Martyn who was very helpful and polite. Their door fitter Matthew was very efficient and the work was very clean and tidy. We used Duchy as they are a local business. We would highly recommend them
    Verified reviewer
    Job location: PL12
  • 10

    Highly recommended

    Posted 01 May

    Very good, efficient, clean, tidy and very pleasant workmen, would recommend to anyone
    Job location: PL15

    Response from Duchy Ltd

    Thank you for lovely feedback! We're delighted to hear that you found our team efficient, clean, tidy & pleasant throughout the work. We take great pride in maintaining high standards on every job, so your comments are really appreciated. Thank you also for your recommendation - it means a lot to us. If we can help with anything in the future, please don't hesitate to get in touch.

  • 10

    Excellent business

    Posted 15 April

    Recently I had a double glazed window which I was unable to open. Having used Duchy recently for another issue I gave them a call to enquire if it was possible to get it open or would I need to purchase a replacement window. They arranged for a very experienced engineer to visit. He was very professional and managed to get the window open and able to fit a new mechanism. Again, I would highly recommend Duchy an excellent company. Thank you.
    Verified reviewer
    Job location: PL17

    Response from Duchy Ltd

    Thank you for your kind feedback! We're really please to hear that we could help resolve the issue with your window without the need for a full replacement. Our engineers take great pride in finding practical & cost-effective solutions, so it's fantastic to know this came across during your visit. Your continued support & recommendation mean a great deal to us. If you ever need assistance in the future, please don't hesitate to get in touch. Many thanks again from all the team at Duchy Ltd!