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Reviews

  • Annalisa R
    10

    Toilet not flushing properly

    Posted 6 days ago

    Kind and professional, showed up on time, explained clearly what they could do to sort the issue out.
    Verified reviewer
    Job location: TW8

    Response from Drainpro system ltd

    Thank you, Annalisa, for your kind review. We’re glad you were happy with the service and clear explanation. We really appreciate your feedback.

  • 10

    Quick and professional service

    Posted 24 January

    My request for help was immediately actioned and Ali came out early the next morning to help fix a blockage in the waste pipe. A quote was given and the work was immediately completed.
    Verified reviewer
    Job location: RG24

    Response from Drainpro system ltd

    Thank you, Rebecca, for your lovely feedback. We’re pleased we could respond quickly and get the issue sorted for you. Your comments are much appreciated.

  • 10

    All sorted - super fast!

    Posted 23 January

    Excellent and professional service from Jay and Ali! A phone call from Jay reassured me that a free quotation would follow with an engineers visit within the hour. Ali turned up and assessed the issue and a reasonable quote agreed. Ali got to work on both my issues and sorted them within an hour. Brilliant service. Thank you Drainpro System Ltd!
    Verified reviewer
    Job location: NW9

    Response from Drainpro system ltd

    Thank you for your great review Vanessa. We’re really pleased ,Ali could provide prompt, professional service and get everything sorted quickly. We truly appreciate your support.

  • 10

    Highly recommend them

    Posted 18 January

    Turned up in 45 min and solved the issue. Quick and efficient.
    Verified reviewer
    Job location: SL6

    Response from Drainpro system ltd

    Thank you, Robert .Much appreciated. I’m glad I could get there quickly and sort the issue out for you. Happy to help anytime.

  • 10

    Proper job

    Posted 18 January

    The plumber came and remediated three issues quickly and cleanly. One was particularly fiddly but he persisted and went out to get the necessary parts
    Job location: TW1

    Response from Drainpro system ltd

    Thanks so much, Tom. I really appreciate you taking the time to leave a review. I’m glad I could get everything sorted for you, even the tricky one. Don’t hesitate to reach out if you need anything in the future!

  • 10

    Great experience

    Posted 15 January

    More than happy to recommend, Ali discussed the issue with me at length to understand what previous plumbers had tried, then reassessed the situation, identified the issue and implemented a solution very quickly. Tidy, friendly and professional.
    Verified reviewer
    Job location: SW20

    Response from Drainpro system ltd

    Thank you very much for the kind review, Luke. I really appreciate you taking the time to share your experience. I’m glad I could reassess the issue and get it resolved quickly for you. It was a pleasure to help, and thanks again for the recommendation.