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Drain Hero Plumbing And Drainage Services

9.87/10

Eastbourne, East Sussex

Checkatrade member since October 2011
10

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Website

Services

  • 24 Hour Drain Clearance
  • Blocked Drains
  • CCTV Surveys for Drains
  • Drain Installation
  • Drain Relining
  • Drain Repair
  • Drainage Investigation
  • Emergency Drain / Sewer Clearance Service
  • Septic Tank Emptying
  • Septic Tank Installation
  • Septic Tank Repair
  • Sewage Pump Installation
  • Sewage Pump Maintenance
  • Soakaway Clearance
  • Waste Water Treatment Plant Installations

Customer Reviews

Write a review

9.87 /10

Based on 10 reviews over the past 12 months

Quality of work

10

Reliability

9.9

Communication

9.7

Reviews (792)

  • 10

    Blocked drains

    Posted 23 January

    We rang Drain Hero urgently as we and our neighbours had block drains in our back gardens. He came promptly and assessed the situation and informed us that we should contact Southern Water. He said by contacting Southern Water we would not have to pay to have the drain unblocked. He said he could do the job but this would save us the cost. We were really surprised at his honesty as in this day and age there are so many ‘cowboys’ about. We would recommend highly Drain Hero’s to anybody with blocked drains in the assurance of receiving a professional and honest job done.
    Verified reviewer
    Job location: BN23
  • 10

    Great service

    Posted 09 December 2025

    We had Drain Hero out the other day. Came out an hour after I called them. Fixed the problem of a blocked toilet. Fantastic service and would 100% recommend them. Also a great price.
    Verified reviewer
    Job location: BN20
  • 10

    Drain blockage clearance.

    Posted 25 August 2025

    Highly recommend. Grant came and sorted our issue quickly and painlessly. Nice bloke and definitely would use again.
    Verified reviewer
    Job location: BN22
  • 10

    Great service - very happy with the work

    Posted 28 July 2025

    Grant resolved the drain problem here quickly and efficiently. I can't recommened this company enough.
    Verified reviewer
    Job location: BN21
  • 10

    Blocked drain needed clearing

    Posted 26 June 2025

    Does what he says, when he says. On contacting him he replied quickly. Communication was excellent. He came within 24 hours, within the 1 hour window specified and did an excellent job, clearing the blockage quickly. Polite and professional. Cleaned up after himself. No hard sell after was refreshing, trying to get me to spend thousands on new drains that isn’t needed that I’ve had in the past from bigger drain companies. Very happy to support this sole trader and would highly recommend him, Drain Hero.
    Verified reviewer
    Job location: BN26
  • 10

    Blocked external drain

    Posted 21 June 2025

    Excellent prompt service, above and beyond. Left everything clear and clean. Would definitely use again.
    Verified reviewer
    Job location: BN20

Photos

Burst water main
Burst water main
Cylinder tank replacement overdue
Loft tank replacement
Loft tank replacement +31

Company Info

Owner

Mr Grant Rainsley

Sole Trader

15 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards Accepted24 Hour Call-out

Drain Hero Plumbing and Drainage Services is a family run & operated business with over 20 years experience in the industry.

We offer a 24/7, 365 days a year service and are well equipped to attend emergency call outs whatever the weather. So if you've got a burst pipe and are in an isolated area, we can and will attend (as every Hero would!)

There is no call out charge, just a fixed half hourly rate with no VAT. We can also provide free no obligation quotations.

So whether you are a residential, a commercial or an industrial customer, we can offer you a complete drainage & plumbing service. No Job is too big or too small. From solving one off blockages to quarterly or annual service maintenance contracts, we can work to meet the needs of your requirements.

We pride ourselves on our customer service and receive a good percentage of our work from recommendations and regular contract customers. We hope to be able to add you to our ever growing list of customer satisfaction.

Please contact us on our freephone telephone number for immediate response.

This trade passed up to 12 Checkatrade vetting checks

Member since October 2011

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  • County court judgement

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Business checks

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  • Company trading history

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  • County court judgement

  • Enhanced business check

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