Reviews

  • 1.67

    Poor customer service

    Posted 01 May

    Would not recommend this company. After paying a large sum of money, the problem was not resolved. On contacting the company to come back out to try and resolve the problem my emails were ignored
    Verified reviewer
    Job location: NP20
  • 10

    First rate professionals. Highly Recommended

    Posted 30 March

    I contacted Drain Defenders to come and clear a blocked sewer pipe. Their response time was excellent, and they had everything flowing again in very short order. They are a highly professional company and I would recommend them highly.
    Verified reviewer
    Job location: RG7
  • Jonathan H
    9

    Blocked Drain

    Posted 12 March

    When the guys arrived they were very thorough & super informative. There was a slight delay for the work due to an ongoing urgent job, and I was unable to be flexible on the original booking day. But nonetheless the quality of work was excellent. They even gave me insight of potential issues in the future with a hidden manhole. Very happy with the work & very quickly resolved.
    Verified reviewer
    Job location: CF35
  • 10

    Excellent service

    Posted 11 March

    Excellent service and the work was of a high standard the garden paving after the drain blockage was done looked better than before
    Job location: CF14
  • Crystal A
    10

    The only company I would ever use now :)

    Posted 04 March

    I had an awful company do some overpriced work leaving things more damaged than when they started. I was so nervous about reaching out to another company but drain defenders were AMAZING! I can’t recommend this company enough. They were totally transparent with the price, so respectful, clean and left my garden looking better than when I moved in. I can’t say I’ve ever had such a good experience with any tradesmen. I’m a single mum and having professionals in my space can be nerve racking but they were incredible.
    Verified reviewer
    Job location: NP20
  • John P
    10

    Drainage system repairs and replacement

    Posted 26 February

    Quick to respond to my request. They rapidly identified serious problems with my drainage system which had previously been masked by decking now removed. They carried comprehensive and very professional assessment of the system, and addressed multiple issues. Communication was good throughout, particularly in terms of managing my expectations of a mounting price. Would recommend.
    Verified reviewer
    Job location: GU21