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Drainage Solutions (JP) Limited

9.94/10

Tadworth, Surrey

Checkatrade member since December 2016
5

Customer Reviews

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9.94 /10

Based on 37 reviews over the past 12 months

Quality of work

9.89

Reliability

9.97

Communication

9.82

What customers are saying

AI-generated from customer reviews over last 24 months

DSL Drainage Solutions generally receives high praise for their prompt response, efficient service, and clear communication; customers frequently commend the professionalism and helpfulness of Jacob, Paul and Garry. A few customers noted incomplete resolutions or inability to fully diagnose the problem.

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Reviews (313)

  • 10

    Five star service at a great price!!

    Posted 26 June

    Jacob and Paul went above and beyond what you would normally expect when you call a drain company to unblock your drains! We originally contacted DSL for a CCTV survey on a reoccurring blocked shared sewer. Thames Water who are responsible for the common drain were useless so we selected DSL based on their history (three generations) and great reviews! Jacob and Paul were absolute stars. Very professional and not only sorted our blockage but checked our entire drainage system including the shared parts. All this for a set price!! I would highly recommend DSL for any drainage issues!
    Verified reviewer
    Job location: RH4
  • 9.33

    New French drain installed in existing patio

    Posted 19 June

    Jacob and his team were excellent. Very rfficient, polite and good workmanship. Highly recommend.
    Verified reviewer
    Job location: RH3
  • 10

    Sewer drain unblocking and removal of stuck object

    Posted 17 June

    Jacob and team had excellent communication before the job, and advised me of the estimated arrival time on the day of the appointment. They were clear up front with the two price options for the work. They used their van-mounted powerful high pressure spray to quickly remove the blockage in the pipe. They then continued use of the high pressure spray and found a loose hose fitting that was stuck in the pipe and causing the repeated blocking. Work was completed quickly and efficiently and they replaced all manhole covers and left a very tidy site after the work. Highly recommended.
    Verified reviewer
    Job location: KT11
  • 10

    External blocked drain

    Posted 02 May

    Very good service. Paul explained the issue and showed it. Unblocked the drain and gave advice. Very nice man to chat with so very easy to establish what the problem was. Cleaned up after and was away waste on the drive. Most happy with the service.
    Verified reviewer
    Job location: SM7
  • 10

    Clearing blockage in drain

    Posted 10 April

    Jacob and Paul explained the problem and resolved the issue. They gave helpful advise on how to mitigate problems going forward as the ground slopes upwards to the public sewer. Also, they responded quickly, were on time and I would recommend them.
    Verified reviewer
    Job location: KT24
  • 10

    Blocked bath and shower drain

    Posted 25 March

    Garry responded promptly, diagnosed the problem where another company failed and carried out the work quickly and efficiently - highly recommend
    Job location: KT8

Photos

+158

Company Info

Owner

Mr Jacob Arnold

Ltd Company

9 years on Checkatrade

VAT Registered

Yes: 261661802

Domestic WorkCommercial WorkFree EstimatesInsurance Work Undertaken24 Hour Call-out

Drainage Solutions (JP) Ltd is a family business. We specialise in; clearing blockages, "no-dig" drain lining, drain milling (refurbishment of drain pipes), CCTV surveys with recording and report, installation of drainage systems, excavation and replacement and high-pressure water jetting.

we have over 35 years of experience with the combined knowledge of Jacob and his Father. Knowledge is key to any business and many queries are able to be answered just with a telephone conversation. Our equipment is up to date and high-tech.

Our engineers are reliable, trustworthy and friendly. We carry out contract work for domestic households, chain of public houses, builders, property agents and many other drainage companies who use us for our drainage investigation and clearance skills.

Unlike most drainage companies, we do not work on an hourly rate for emergency work. We quote over the telephone for the job, and, so long as the information provided by the caller is correct, we are able to honour the telephone price. Our price includes using all our equipment with no hidden extras. Please call for a no obligation quotation.

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Member since 2016

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