Drainage Doctor south Ltd
Bournemouth, Dorset
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Customer Reviews
Write a review9.82 /10
Based on 84 reviews over the past 12 months
Quality of work
9.81
Reliability
9.82
Communication
9.83
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise the team for their professionalism, expertise, and rapid response to emergencies. They are commended for thoroughly investigating the root cause of issues and leaving the work area tidy, though a small number of reviews mention concerns about the final cost.
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Reviews (84)
- RRachel
10 Fast Emergency Drain Clearance
Posted 13 March
Job location: E13A blocked drain outside our house started overflowing unexpectedly. The team arrived quickly and cleared the obstruction. Communication was straightforward and reassuring. - AArpad P
8.33 CCTV survey
Posted 06 March
The engineers manage to give me an insight to what should be donemVerified reviewerJob location: SO31 - JJake
10 Replacement Section Installation
Posted 05 March
Job location: LL55Part of our old clay drainage system had collapsed. They replaced the damaged section with new piping, ensuring proper alignment and sealing. The workmanship looked precise, and the area was reinstated neatly once the job was done. - JJohn
10 Blocked Kitchen Drain – Grease Build-Up
Posted 05 March
Job location: DA16The kitchen sink had been draining slowly for months. They identified grease accumulation in the pipework and used jetting equipment to clear it fully. The engineer took time to explain how grease hardens inside pipes. Everything was tested carefully before he packed up. - HHarry P
8 Fixed the issue but felt like they took advantage.
Posted 05 March
They came and fixed the issue I had at the time they said however I feel they made sure to take as much time as possible as they charge per half hour. After clearing the drain I was offered a CCTV of the pipes as he thought something might be causing the block. I declined as cannot afford the cost. I feel because I said no to that he took longer to pack his stuff away and then sat in his van for 10 minutes which conveniently took the time 3 minutes into the 4th half hour which they charged me. Also the jet wash was used for under a hour but I was charged 3 half hours.Verified reviewerJob location: NP10 - JJacob
10 Surface Water Drain Installation
Posted 04 March
Job location: CF62We needed improved surface water drainage along the side of our property. They installed new channel drains connected to the main system, ensuring correct gradients. The finish was tidy and practical.
