Drainage Craft Services Ltd

Reviews (48)

• M
  Marco A
  10

  Professional, quick and polite

  Posted 05 August

  I contacted this company for a blocked kitchen pipe after trying to deal with it myself and no luck. They contacted me at 8.30pm and arrived after 30min, explained the problem, agreed on the price, job done. I was shocked on how quickly and professionally my problem was solved. Extra kudos for keeping noise at minimum with my baby sleeping few metres away. I strongly recommend this company
  Verified reviewer
  Job location: TW7

  Response from Drainage Craft Services Ltd

  Dear Marco Thank you so much for your wonderful feedback and recommendation. We’re delighted we could respond quickly and resolve the blockage efficiently. We always aim to provide professional, respectful service, and we’re especially pleased that our team was able to work quietly and considerately while your baby was sleeping. Your trust and satisfaction mean a great deal to us.

• 10

  Blocked Sink

  Posted 01 July

  Amazing company the engineer is a nice person 5 stars all round did the job well and with care
  Job location: LU2

  Response from Drainage Craft Services Ltd

  Dear Ishmail Thank you so much for your 5 star review. We’re delighted to hear you were happy with our engineer and the service provided. Your kind words and support are truly appreciated.

• D
  Daniel O
  10

  Septic tank and manhole drainage clearance and cleaning.

  Posted 29 June

  This company is superb, experienced and honest. They carefully examined both the septic tank and manhole, told me exactly what the problem was and got it fixed under an hour. Septic tank and manhole drained out on its own after issues was fixed. Both now working fine and no more alarm. They are highly professional and friendly. I strongly recommend them. Thank you for a job well done Drainage Craft Services Ltd
  Verified reviewer
  Job location: HP13

  Response from Drainage Craft Services Ltd

  Dear Daniel Thank you so much for your wonderful feedback and recommendation. We’re delighted we could quickly identify the cause of the problem and resolve it efficiently. We pride ourselves on providing honest advice, professional workmanship, and lasting solutions, so your kind words mean a great deal to our team.

• S
  Sally S
  10

  Unblocked en suite toilet and fitted a new access point in the drain pipe for future easier access

  Posted 19 June

  Prompt, polite and efficient. Gave me two options for the work with different prices, no heavy sales pitch to go for the more expensive option. Very professional and polite, clean and tidy work.
  Verified reviewer
  Job location: TW1

  Response from Drainage Craft Services Ltd

  Dear Sally Thank you for your kind feedback. We’re pleased to hear you were happy with our prompt, professional, and transparent service. We always aim to provide customers with clear options and honest advice, allowing them to make the choice that best suits their needs. Your support is greatly appreciated.

• R
  Richard P
  10

  Free inspection before quote. No minimum call-out charge.

  Posted 01 June

  Call to offer a free inspection and quote. Plumbers arrived within the hour. Did a CCTV inspection of the blockage, then used a power auger to clear the blockage. The service was polite, respectful and tidy. I am happy to recommend.
  Verified reviewer
  Job location: CM23

  Response from Drainage Craft Services Ltd

  Dear Richard Thank you for your fantastic feedback and recommendation. We’re delighted we could attend quickly, carry out a thorough CCTV inspection,and resolve the blockage efficiently. Providing a professional,respectful, and transparent servicewith no call-out charges and a clear assessment before any work beginsis something we take great pride in. Customer trust and satisfaction are our greatest assets, and your kind words mean a lot to our team.

• 9

  Courteous, professional, punctual

  Posted 10 May

  Puntual, professional, explained everything in detail. The work was done in less than an hour. Thank you
  Verified reviewer
  Job location: NW10

  Response from Drainage Craft Services Ltd

  Dear Anna Thank you for your kind feedback. We’re pleased to hear you were happy with our punctual, professional service and clear explanation throughout the job. Your support is truly appreciated.