Drainage Craft Services Ltd

Reviews (45)

• S
  Sally S
  10

  Unblocked en suite toilet and fitted a new access point in the drain pipe for future easier access

  Posted 6 days ago

  Prompt, polite and efficient. Gave me two options for the work with different prices, no heavy sales pitch to go for the more expensive option. Very professional and polite, clean and tidy work.
  Verified reviewer
  Job location: TW1

  Response from Drainage Craft Services Ltd

  Dear Sally Thank you for your kind feedback. We’re pleased to hear you were happy with our prompt, professional, and transparent service. We always aim to provide customers with clear options and honest advice, allowing them to make the choice that best suits their needs. Your support is greatly appreciated.

• R
  Richard P
  10

  Free inspection before quote. No minimum call-out charge.

  Posted 01 June

  Call to offer a free inspection and quote. Plumbers arrived within the hour. Did a CCTV inspection of the blockage, then used a power auger to clear the blockage. The service was polite, respectful and tidy. I am happy to recommend.
  Verified reviewer
  Job location: CM23

  Response from Drainage Craft Services Ltd

  Dear Richard Thank you for your fantastic feedback and recommendation. We’re delighted we could attend quickly, carry out a thorough CCTV inspection,and resolve the blockage efficiently. Providing a professional,respectful, and transparent servicewith no call-out charges and a clear assessment before any work beginsis something we take great pride in. Customer trust and satisfaction are our greatest assets, and your kind words mean a lot to our team.

• 9

  Courteous, professional, punctual

  Posted 10 May

  Puntual, professional, explained everything in detail. The work was done in less than an hour. Thank you
  Verified reviewer
  Job location: NW10

  Response from Drainage Craft Services Ltd

  Dear Anna Thank you for your kind feedback. We’re pleased to hear you were happy with our punctual, professional service and clear explanation throughout the job. Your support is truly appreciated.

• 10

  Drainage Craft Services Ltd is Very quickly and accurately

  Posted 30 April

  Hi dears It took me about a few months to get my sink fixed until I met this company and they came, and the plumbers opened it very quickly in less than 10 minutes, and they were very precise in their work, and they had well-equipped machines, and they were very fast in their work, and they were very kind, and I am very happy that I met this company. They are truly the best, thank you very much.
  Job location: NW11

  Response from Drainage Craft Services Ltd

  Dear Somayyeh Thank you so much for your wonderful feedback. We’re delighted we could resolve your issue quickly and leave you satisfied after such a long wait. Your kind words about our team, equipment, and service truly mean a lot to us.

• 10

  Good job

  Posted 22 April

  Fantastic work but bit expensive though.
  Job location: CM20

  Response from Drainage Craft Services Ltd

  Dear Kwasi Thank you for your feedback. We’re pleased you were happy with the work. We always provide a clear price before starting, and only proceed once the customer is fully happy to go ahead. As specialists in drainage and blockages, we aim to deliver a thorough and long-lasting solution, so our customers don’t face the same issue again anytime soon. Your feedback is appreciated.

• C
  Charlie C
  10

  Great service

  Posted 03 April

  Thank you so much for responding so quickly and sorting out our blocked pipes within a few hours. Professional and polite service. Got the pipes unblocked and provided advice on how to manage going forward. I recommend!
  Job location: N5

  Response from Drainage Craft Services Ltd

  Dear Charlie Thank you so much for your kind feedback and recommendation. We’re delighted we could respond quickly, resolve the issue, and provide helpful advice. Delivering professional service with courtesy is always our priority, and your support truly means a lot to us.