Reviews

Good communication, arrived on time and identified issue quickly. Problem now fixed no fuss, no hassle

It was a Sunday evening when the temperature was minus 7 degrees and our CH boiler had packed up, when I requested help via Checkatrade. Chris of DMS quickly confirmed that he was able to change his booking schedule as it was urgent, and visit us around noon on Monday. He kept in contact to advise his updated arrival time and was able to get our CH boiler working in no time at all. He found that, of all things, a bee had crawled in and blocked the condensate pipe, causing the boiler to malfunction. Chris was polite, tidy and explained everything in laymen terms and not expensive. Recommended.

We had been away for a little while and upon returning to the house, on the coldest night of the winter, we quickly became aware that the house was feezing cold, despite the CH being left on a low heat setting. The boiler refused to start and I contacted Checkatrade and despite it being early evening, one of the initial three companies responded. He was able to visit first thing the following morning and then fixed the problem very quickly. His knowledge of the operation of CH boilers was impressive as was his quick, neat and tidy work. We can highly recommended Chris of DHS.

Chris contacted us very quickly and being local, was able to call in to inspect and then correct the fault immediately. We were very impressed with his overall knowledge of the boiler and he knew exactly where the problem was. He explained in laymen's terms what he was doing, so that we understood the reasons that it had failed. In fact, it was a bee that had ventured into the system and blocked the condensate pipe! We do recommend Chris for his quick, neat and tidy work and will be using him to complete the annual boiler service and any other future works as required.

good work done. problem fixed

Chris is very knowledgeable and we value his expert eye. He looked at the heating system as a whole and gave honest advice about how we could get efficiencies. His work is exceptionally thorough, precise and well explained. We're happy to rely on him for such an important aspect of our home!