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Reviews

  • 10

    We love our cladding

    Posted 26 September

    Andrew Beales (Billy) our local Checkatrade guy has just completed cladding around our porch.. first class job. he came to look, gave us a quote, we paid a little and a date to come to start was given to us. He came when he said, he worked hard for nearly three days.. and we are thrilled with the outcome… would certainly recommend (Billy) 100% ..
    Verified reviewer
    Job location: NR10

    Response from Domestic & General

    Hi Anne-Marie, Thank you for a great review. Delighted to hear Andrew, completed your cladding and made a first class job of it. Should you need us again, please reach out. Thank you, Emma D&G Team

  • 0

    Would not recommend

    Posted 19 August

    Would not recommend this company. Having paid insurance on my American Fridge Freezer for 10 years I had to call them on Sunday to report a breakdown and request repair. They gave me a number to call on the Monday at 9am to arrange a repair. Unfortunately the number they gave me always a dead line and I called D&G back to advise. Since then I have been given the complete run around and still have no date for repair of my appliance. I administer biologic medication and my injections need to be kept refrigerated. I have called D&G daily since my appliance broke and they cannot arrange a repair
    Verified reviewer
    Job location: PH14

    Response from Domestic & General

    Hi there, Thanks for taking the time to write your review. We're sorry to learn about the problems you have had, if you need any further assistance please contact us on 0333 000 4966, we would be happy to assist further. Thank you, Tracy D&G Team

  • 0

    Fix tumble dryer

    Posted 30 June

    Awful company have been paying them for years and they are awful worst company out there
    Verified reviewer
    Job location: TW20

    Response from Domestic & General

    Hi Della, Thank you for taking the time to write your review. I am sorry to hear the problems you have had, should you need any further help please give us a ring on 0333 000 4966 we will be happy to assist you. Thank you, Emma D&G Team

  • 6

    Washing machine

    Posted 09 June

    Didn’t call them out , as washing machine packed up completely,. Decided to get me one
    Job location: GU52

    Response from Domestic & General

    Thank you for taking the time to write your review. Thank you, Emma D&G Team

  • 0

    I would this company is a SCAM.

    Posted 28 May

    All this company did was give us a lot of stress for the past couple of months. I purchased their repair and care plan and they explained to me that should our appliance becomes unrepairable after the repairs, they would replace it. What they did was after two attempts of repair, they have suddenly cancelled my plan saying my direct debit has failed. Our fridge was working okay before all the repairs. We really just wanted them to check the ice build up. After they replaced the parts, our fridge just stopped working and they kept saying that they would call for the next steps and they never di
    Verified reviewer
    Job location: NN5

    Response from Domestic & General

    Hi Mary, Thank you for taking the time to write your review. I am sorry to hear the problems you have had, should you need any further help please give us a ring on 0333 000 4966 we will be happy to assist you. Thank you, Emma D&G Team

  • 0

    AVOID

    Posted 12 May

    ENGINEER DIDNT TURN UP FOR THE 2ND TIME THATS 2 DAYS IVE HAD TO TAKE OFF WORK SAYS HE CALLED BUT PHOLNE RANG FOR 1 SEC THEN CUT OFF TGHEY THEN ABORTED THE REPAIR TAKEN 1 HOUR TO GET THROUGH THEY DONT CARE JUST BOOK ANOTHER APPPOINTED
    Verified reviewer
    Job location: CB9

    Response from Domestic & General

    Hi Jackie, Thank you for taking the time to write your review. I am sorry to hear the problems you have had, should you need any further help please give us a ring on 0333 000 4966 we will be happy to assist you. Thank you, Emma D&G Team