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Reviews

  • 0

    Fix tumble dryer

    Posted 30 June

    Awful company have been paying them for years and they are awful worst company out there
    Verified reviewer
    Job location: TW20

    Response from Domestic & General

    Hi Della, Thank you for taking the time to write your review. I am sorry to hear the problems you have had, should you need any further help please give us a ring on 0333 000 4966 we will be happy to assist you. Thank you, Emma D&G Team

  • 6

    Washing machine

    Posted 09 June

    Didn’t call them out , as washing machine packed up completely,. Decided to get me one
    Job location: GU52

    Response from Domestic & General

    Thank you for taking the time to write your review. Thank you, Emma D&G Team

  • 0

    I would this company is a SCAM.

    Posted 28 May

    All this company did was give us a lot of stress for the past couple of months. I purchased their repair and care plan and they explained to me that should our appliance becomes unrepairable after the repairs, they would replace it. What they did was after two attempts of repair, they have suddenly cancelled my plan saying my direct debit has failed. Our fridge was working okay before all the repairs. We really just wanted them to check the ice build up. After they replaced the parts, our fridge just stopped working and they kept saying that they would call for the next steps and they never di
    Verified reviewer
    Job location: NN5

    Response from Domestic & General

    Hi Mary, Thank you for taking the time to write your review. I am sorry to hear the problems you have had, should you need any further help please give us a ring on 0333 000 4966 we will be happy to assist you. Thank you, Emma D&G Team

  • 0

    AVOID

    Posted 12 May

    ENGINEER DIDNT TURN UP FOR THE 2ND TIME THATS 2 DAYS IVE HAD TO TAKE OFF WORK SAYS HE CALLED BUT PHOLNE RANG FOR 1 SEC THEN CUT OFF TGHEY THEN ABORTED THE REPAIR TAKEN 1 HOUR TO GET THROUGH THEY DONT CARE JUST BOOK ANOTHER APPPOINTED
    Verified reviewer
    Job location: CB9

    Response from Domestic & General

    Hi Jackie, Thank you for taking the time to write your review. I am sorry to hear the problems you have had, should you need any further help please give us a ring on 0333 000 4966 we will be happy to assist you. Thank you, Emma D&G Team

  • 8

    Leaky washing machine

    Posted 09 March

    Checked seal and put washing machine on to check for leaks. Water was leaking from drawer so cleaned it out and suggested putting it on a hot wash with bleach and a rinse
    Verified reviewer
    Job location: LS11

    Response from Domestic & General

    Hi Frances, Thank you for a great review. Delighted to hear we got your washing machine back up and running. Should you need us again, please reach out. Thank you, Emma D&G Team

  • 0

    DO NOT USE IF YOU HAVE ADHD OR PRONE TO FORGETTING ABOUT VOUCHERS IM 800 QUID OUT OF POCKET

    Posted 04 March

    DO NOT USE IF YOU HAVE ADHD OR PRONE TO FORGETTING ABOUT VOUCHERS IM 800 QUID OUT OF POCKET DUE TO SHORT EXPIRY OF ONE YEAR THEY WON'T EXTEND AND AWFUL CUSTOMER SERVICE :( TOLD MANY TIMES THE VOUCHERS WOULD GET ISSUED THEN LAST MUNUTE TOLD THEY WOULD NOT IF YOU HAVE A DISABILITY I.E. ADHD OR PRONE TO FORGET ABOUT VOUCHERS DO NOT USE THIS COMPANY. IM £823.99 out of pocket NOTHING TO SHOW FOR IT. Not even the camera because they took it.
    Job location: EH6

    Response from Domestic & General

    Hi Matt, Thank you for taking the time to write your review. I am sorry to hear the problems you have had, should you need any further help please give us a ring on 0333 000 4966 we will be happy to assist you. Thank you, Emma