Reviews

  • 0

    Would give 0 if I could. Rude and dismissive.

    Posted 1 day ago

    Unfortunately I cannot recommend Dolphin stairlifts as mine and my mum's experience with them was horrendous. We were getting a stairlift fitted through the council who chose Dolphin to do the work, but we had issues with them numerous times such as during the fitting. I had to ask Glyn 3 times where the emergency stop button is and how to use it because he said "I'm just a fitter, I don't know", they did not do well at explaining how to use it, what to do in emergencies and were generally unhelpful and uninterested. Paul was dismissive when we tried to complain and was not empathetic at all
    Verified reviewer
    Job location: IP11
  • 10

    My stair lift

    Posted 19 September

    A v quick service & no mess left after installation of my stair lift, im happy to have my independence once again.
    Verified reviewer
    Job location: CO12
  • 9.67

    Efficient service

    Posted 10 September

    Had a Stannah stairlift installed for my Dad which he is really pleased with. Dolphin were very professional, knowledgable and happy to answer all our questions which meant we were confident to use this company.
    Verified reviewer
    Job location: CO12
  • 10

    Very good company

    Posted 21 August

    Very professional in their work , they completed in a timescale that lots of companies could not match . The installer was courteous and very polite and spent time to ensure all operations of the stairlift were explained to ensure safe use .
    Verified reviewer
    Job location: IP28
  • 10

    Accurate and punctual

    Posted 13 August

    Very professional and polite quick installation
    Job location: IP32
  • 10

    FIRST CLASS SERVICE

    Posted 31 July

    FIRST CLASS SERVICE - all the way through, from the initial contact to the installation of our Stannah Stairlift. We have no hesitation whatsoever in recommending Dolphin Stairlifts East Anglia Ltd.
    Verified reviewer
    Job location: IP1