Engineer Karim turned up on time, did the work diligently, and explained everything to me carefully.
Verified reviewer
Job location: N1
10
A new valve for the boiler
Posted 12 January
Gentleman by the name of Kareem came yesterday to fix our boiler. We had no hot water or heating for 3 days prior and he fixed it. He constantly communicated to us and made sure everything was working before he left. Top service and Top man.
Job location: N18
10
Boiler installation
Posted 10 November 2024
The engineer was really polite and delivered outstanding customer service, I had an old British Gas boiler in my property and I wanted a new boiler but I needed advice, the engineer gave me a few options to choose from so I chose a Worcester greenstar 2000, the labour price he offered was really affordable and he completed the works at a good time.
Verified reviewer
Job location: E17
10
Water leaking from boiler plus no hot water
Posted 08 September 2024
A first visit was made to assess the problem. He diagnosed the issue quickly and explained that parts were required that were not available locally at on the day. He apologised for the inconvenience caused and promised to return in 2 days to install the required parts.
He returned as promised, calling half hour before arrival, with the new parts.
He installed them swiftly and all the issues were resolved.
All in all, a very pleasant experience. One couldn't ask for better service!