The contractor was extremely polite. I was afraid to try a new business but when i saw the photos of the before and after, and the website i was happy to call them out. I have suffered with damp and mould for years, the council hasn’t helped me, and I have reached out to a number of companies and the mould always returned or it was rushed. DMS surveyed my home, sent me a quote of pricing within a few hours for the work needed. I paid £650 for the service, now i am almost a year damp and mould free and my kids can sleep at night. Very happy 10/10 would recommend.