DK offered a good price (although not the cheapest) and sounded great during the survey. That was the best part. The first set of decorators only managed to partly install masking tape in a week. Daniel profusely apologised - he’d only sub-contracted (oops!) to these people a couple of times and didn’t know why they’d done nothing. The second set turned up promptly, and completed the work quickly, but the quality was fairly poor - switches, lights, and sockets were painted around, leaving marks, the tops of architraves were missed , the cutting-in wasn’t straight. They had to return twice.
Response from D.K. Painting
I am in absolutely shock about this complain, because received complain after 8 months when the job is finished, its really unbelievable.
I have few points to say about this complain.
Firstly, I am absolutely disagree with this complain!!!
1). I always employ people I have known for many years and I never hire people I don't know so that's the first lie!!
2). I never ever leave the job if I started the job - that's the absolutely lie!!!
3). I am always asking client a day before our finish if he can check the job for possibly snagging list. If his got any, I am always finishing snagging list